Multi-Tech Systems FF200 User Manual

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Chapter 6:  FaxFinder Client Software Operation 
Multi-Tech Systems, Inc.           FF200 FaxFinder Fax Server Admin User Guide 
91 
Receiving a Fax 
The FaxFinder Server delivers incoming faxes to client PCs in their email inboxes.  
Since faxes received through the FaxFinder are transformed into email attachments, they can be directed 
anywhere email goes.  The final recipient can be inside the office or across the ocean. 
Fax reception works differently when the FaxFinder is operating in PBX Routing Mode than in POTS 
Mode
.  In PBX Routing Mode, faxes come directly to client/users; in POTS Mode, all faxes come to an 
attendant who forwards them to the intended recipient. 
Receiving Faxes in POTS Mode 
In POTS Mode, all faxes are emailed to an attendant using a single fax number.   
1. The incoming fax arrives in the attendant’s email inbox as a message with an attachment.   
2. The attendant uses email to forward the message to the appropriate recipient.  Recipients could be on 
the local Ethernet network or outside of it.   
3. The recipient opens the email message.  The incoming fax message takes the form of a graphic file 
attachment.  The FaxFinder Server has assigned the file an automatic file name. 
4. The incoming fax arrives in the client’s email inbox as a message with an attachment. 
The email message is marked as being from the FaxFinder Administrator. 
The sender’s “Remote ID” and the client’s name appear in the “Subject” line of the email message.  
(The Remote ID comes from the sending fax machine and is typically the sender’s fax number or 
name.)