Toshiba PDA01U-00501F User Manual

110

Since some problems may be related to the operating system or the 
program you are using, it is important to investigate other sources 
of assistance first.

Try the following before you contact Toshiba:

❖

Review the troubleshooting information.

❖

If the problem occurs while you are running a program, consult 
the program’s documentation for troubleshooting suggestions. 
Contact the software company’s technical support group for 
their assistance.

❖

Consult the dealer from whom you purchased your device 
and/or program. Your dealer is your best source for current 
information.

For the detailed specifications for your device, visit 

.

If you still need help and suspect that the problem is 
hardware-related, Toshiba offers a variety of resources to help 
you.

For technical support, or to stay current on the most recent software 
and hardware options for your device, and for other product 
information, be sure to regularly check the Toshiba Web site at

.

Before calling Toshiba, make sure you have:

❖

The serial number for your device

❖

The device and any optional devices related to the problem

❖

Name and version of the app involved in the problem along 
with its installation media

❖

Information about what you were doing when the problem 
occurred

❖

Exact error messages and when they occurred