Panasonic FZ-A1 User Manual

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Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting 
guide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If the 
problem persists, contact Panasonic Technical Support.
Starting Up
Cannot start up.
The battery indicator is not lit.
 
Connect the AC adaptor.
 
If the remaining battery charge is 5 % or less and the AC 
adaptor is not connected, when the power switch is pressed, 
the battery indicator lights red and this computer does not 
start.
Charge the battery.
 
Remove the AC adaptor, then connect it again.
 
Press and hold 
 (Power switch) until the battery indicator 
blinks 3 times.
Cannot turn on this computer.
This computer does not wake up 
from sleep.
 
This computer may become too hot or too cold. Leave it in 
an environment of 5 °C {41 °F} to 35 °C {95 °F} for about an 
hour, then turn on the power again.
Cannot start up and the battery 
indicator blinks red.
 
Some problem is found in the system software. Contact 
Panasonic Technical Support.
The date and time are incorrect.
 
Make the correct settings by performing the following steps.
1. 
Touch   - [ 
 Settings] - [   Date & time], and set date 
and time.
 
If the problem persists, the internal clock battery may need to 
be replaced. Contact Panasonic Technical Support.
 
When this computer is connected to network, check the date 
and time of the server.
 
The 2036 A.D. or later year will not be correctly recognized 
on this tablet computer.
Operation is slow.
 
Ambient temperature may be high. Move this computer to 
the cooler location.
Cannot wake up.
 
You disconnected the AC adaptor while this computer was 
in sleep. If this computer’s power supply is disconnected in 
sleep and the battery is exhausted, unsaved data will be lost 
and this computer will not wake up.
Other startup problems
 
Remove all peripheral devices.
Shutting Down
This computer does not shut down.
 
Wait one or two minutes. It is not a malfunction.
 
Press and hold 
 (Power switch) for 8 seconds or longer to 
turn the computer off forcibly.
 
Remove all peripherals from this computer.
Troubleshooting