Sharp MX-FX13 User Manual
94
PROBLEMS AND SOLUTIONS
If you experience a problem with the fax function, first check the following table.
This section describes problems related to the fax function. For problems related to general operation of the
machine, see "TROUBLESHOOTING" in the Operation Guide for the machine.
This section describes problems related to the fax function. For problems related to general operation of the
machine, see "TROUBLESHOOTING" in the Operation Guide for the machine.
Problem
Check
Solution
Page
The machine does not
operate.
operate.
Is the machine power
switch turned on?
switch turned on?
Turn the power switch ON.
"Power switch" on page 4
Does the display show an
error message?
error message?
Clear the error as
instructed by the
message.
instructed by the
message.
Dialling is not possible.
Is the correct dial mode
set for your line?
set for your line?
Check your line and set
the correct dial mode.
the correct dial mode.
Is the telephone line
properly connected?
properly connected?
Check the connections.
Is the machine power
switch turned on?
switch turned on?
Turn the power switch ON.
"Power switch" on page 4
Is the machine in fax
mode?
mode?
Press the [FAX] key to set
the machine to fax mode.
the machine to fax mode.
Cannot send a fax.
Does the receiving fax
machine have paper?
machine have paper?
Check with the operator of
the receiving machine.
the receiving machine.
–
Does the receiving
machine support G3
transmission?
machine support G3
transmission?
Are the sub-address and
passcode correct? (When
using F-code
transmission)
passcode correct? (When
using F-code
transmission)
Is the receiving machine
ready to receive?
ready to receive?
Are you using a
transmittable original size?
transmittable original size?
Check the transmittable
sizes.
sizes.
Was the original size
detected correctly?
detected correctly?
Check size of the original.
"CHECKING THE SIZE
OF A PLACED
ORIGINAL" on page 13
OF A PLACED
ORIGINAL" on page 13
The message "Reading
cancelled. Please retry
sending operation."
appears.
cancelled. Please retry
sending operation."
appears.
If you attempt
transmission while the
message "Warming-up."
appears, the transmission
may not take place
correctly. Repeat the
transmission.
transmission while the
message "Warming-up."
appears, the transmission
may not take place
correctly. Repeat the
transmission.
–
The transmitted image
prints out blank at the
receiving side.
prints out blank at the
receiving side.
Was the original placed so
that the correct side is
scanned?
that the correct side is
scanned?
Make sure the original is
placed so that the correct
side is scanned.
placed so that the correct
side is scanned.
"PLACING THE
ORIGINAL" on page 12
ORIGINAL" on page 12
If the receiving machine is
using thermal paper, was
the thermal paper loaded
with the wrong side out?
using thermal paper, was
the thermal paper loaded
with the wrong side out?
Check with the operator of
the receiving machine.
the receiving machine.
–