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Polycom 1 User Manual

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Conducting Successful Meetings
4–4
Connecting to Polycom Halo 1.0 Upgraded Rooms
If you are unable to connect to your meeting: 
• Make sure you have selected the correct Polycom Halo 1.0 UHR from the 
Directory, then try the call again (point to point).
• Make sure you have selected the appropriate meeting room from the 
Directory and that all meeting participants are connected to the same 
meeting room (multipoint).
• To find out if the problem exists in your Halo 1.0 UHR suggest that the far 
site connect to your Halo 1.0 UHR instead. 
Contact the Polycom Halo Concierge:
Contact the Polycom Halo Concierge for any problems or to troubleshoot any 
issues you may encounter while using your Polycom Halo 1.0 Upgraded 
Room. For information on how to contact the Polycom Halo Concierge, see 
.