Pelco System 9760 User Manual

C1572M (9/05)

79

This section provides the following troubleshooting information for the 9760 system:

General troubleshooting guidelines

CM9700-CC1 hardware and system error troubleshooting

CM9760-MXB troubleshooting using the CM9760-MXB LEDs 

For additional troubleshooting information relating to other 9760 system devices, refer to the manual supplied with the device.

Begin troubleshooting a problem with the 9760 system by perform the following troubleshooting steps as appropriate:

1. Ensure that all power cords are attached.

2. Ensure that all power switches are in the ON position.

3. Ensure that all cables are installed in the proper location and are fully seated.

4. Ensure that all cards are installed in the proper location and are fully seated.

5. Ensure that all DIP switches and jumpers are properly set.

Problems with the CM9700-CC1 may occur due to the following:

CM9700-CC1 system errors, which are are displayed as error messages in the System box on the CM9700-CC1 diagnostic screen (refer to 
Table M)

CM9700-CC1 configuration file errors

DOS operating system errors, which are displayed on the VGA monitor as the CM9700-CC1 initializes

Peripheral devices connected to the CM9700-CC1

Table L.  CM9700-CC1 Hardware Error Troubleshooting

Green power LED does not light.

No AC power to the unit

Check power cord connection.

Blown fuse

Replace fuse.

VGA monitor display does not appear.

Video cable not seated properly

Check cable connection to VGA port.

Power cord not connected

Connect power cord.

Defective VGA card

Replace VGA card.