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DELL n/a User Manual

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Quick Reference Guide
www
.dell.com | support.dell.com
Caring for Your Computer
To help maintain your computer, follow these suggestions:
•
To avoid losing or corrupting data, never turn off your computer when the hard drive light is on.
•
Schedule regular virus scans using anti-virus software.
•
Manage hard drive space by periodically deleting unnecessary files and defragmenting the 
drive.
•
Back up files on a regular basis.
•
Periodically clean your monitor screen, mouse, and keyboard (see your User’s Guide for 
more information).
Solving Problems
Follow these tips when troubleshooting your computer:
•
If you added or removed a computer part before the problem started, review the installation 
procedures and ensure that the part is correctly installed.
•
If a peripheral device does not work, ensure that the device is properly connected.
•
If an error message appears on the screen, write down the exact message. This message may 
help technical support diagnose and fix the problem(s).
•
If an error message occurs in a program, consult the program’s documentation.
•
If the recommended action in the troubleshooting section is to see a section in your 
User’s Guide, go to support.dell.com (on another computer if necessary) to access 
your User’s Guide.
Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly 
configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
Microsoft Windows
®
 XP
To resolve incompatibilities using the Hardware Troubleshooter:
1
Click the Start button and click Help and Support.
2
Type 
hardware troubleshooter
 in the Search field and click the arrow to start the search.
3
Click Hardware Troubleshooter in the Search Results list.
4
In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my 
computer, and click Next.