Panasonic KX-TDE100 User Manual
1.3 Telephone Features and Operation
90
Operating Manual
To clear Call Log History
1.3.37 ICD Group Features—Incoming Call Queue Monitor
To monitor the waiting call status
•
If the accumulated data exceeds the maximum number that can be displayed (99999), "****"
is shown on the display. To reinitialize the display, clear the Call Log History.
is shown on the display. To reinitialize the display, clear the Call Log History.
•
For information about other supervisory features, refer to "1.3.41 ICD Group Features—
Supervisory".
Supervisory".
An extension assigned as a supervisor (supervisor extension) can monitor the status of
waiting calls to be answered in the queue for an incoming call distribution (ICD) group.
waiting calls to be answered in the queue for an incoming call distribution (ICD) group.
•
If an ICD group has an overflowed call, the display shows the status automatically.
Press "CLEAR".
Since JAN.29 09:10AM
Total Calls : 00996
Overflow Calls : 00131
Lost Calls : 00039
Average Waiting : 01'06
EXIT CLEAR
While the Call Log History is displayed
6-Line Display PT
On-hook.
Enter ICD Group
extension number.
extension number.
Off-hook.
6-Line Display PT
Enter 739.
3
9
7
C.Tone
ICD Group
extension no.
JAN.31 08:13AM FRI
601:Sales Section
Waiting Calls Now: 00006
Max. Waiting Time: 02'18
EXIT
LOG SPRVS
Confirm the status of queued calls.
Group Monitor On