GE JVM1330 User Manual

Page of 48
43
If Something Goes Wrong
Before You Call For Service
Oven will not
start
“PLEASE INSERT
PROBE
“ appears 
on display
Floor of the oven is
warm, even when
the oven has not
been used
“BAD PROBE”
appears on display
“LOCKED” appears
on display
Problem
Possible Cause
What to Do
A fuse in your home 
• Replace fuse or reset circuit breaker.
may be blown or the 
circuit breaker tripped.
Power surge.
• Unplug the microwave oven, then plug 
it back in.
Plug not fully inserted 
• Make sure the 3-prong plug on the
into wall outlet.
oven is fully inserted into wall outlet.
Probe has been 
• Insert the probe properly into the wall 
forgotten or not 
receptacle.
inserted properly. 
The cooktop light is
• This is normal.
located below the oven
floor. When the light
is on, the heat it 
produces may make the 
oven floor get warm.
The probe has not been
• Insert the probe properly into the wall
completely inserted
receptacle.
into the wall receptacle.
The probe is defective.
• Replace the probe.
The control has been
• Press and hold CLEAR/OFF for
locked.  
about 3 seconds to unlock the control.