KitchenAid KBPU182VSS User Manual

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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the 
cost of an unnecessary service call.
Nothing will operate
Is the main or regulator gas shutoff valve in the off 
position?
See the Installation Instructions.
Is the gas supply properly connected?
Contact a trained repair specialist or see Installation 
Instructions.
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Has a household fuse blown, or has a circuit breaker 
tripped?
Replace the fuse or reset the circuit breaker. If the problem 
continues, call an electrician.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you 
use only factory specified parts. These factory specified parts will 
fit right and work right because they are made with the same 
precision used to build every new KITCHENAID
®
 
appliance. 
To locate factory specified parts in your area, call us or your 
nearest KitchenAid designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free: 
1-800-422-1230.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors and service 
companies. KitchenAid designated service technicians are 
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your 
area, you can also look in your telephone directory Yellow 
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with 
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories
Kitchen and BBQ Grill Degreaser
Order Part Number 31617
KitchenAid
®
 Stainless Steel Cleaner and Polish
Order Part Number 4396920
KitchenAid
®
 Stainless Steel Wipes
Order Part Number 8212510
In Canada
Call the KitchenAid Canada Customer eXperience Centre toll 
free: 1-800-807-6777.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors and service 
companies. KitchenAid Canada designated service 
technicians are trained to fulfill the product warranty and 
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid 
Canada with any questions or concerns at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, 
fire, or electrical shock.
WARNING