Stow DFG Series User Manual

Page of 80
 
 
PARTS ORDERING PROCEDURES
DFG-SERIES SURFACE GRINDERS  
OPERATION AND PARTS MANUAL REV. #3 (07/13/06) 
PAGE 6
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
When ordering parts,
please supply the following information: 
‰ 
Dealer account number 
‰ 
Dealer name and address 
‰ 
Shipping address (if different than billing address) 
‰ 
Return fax number 
‰ 
Application Model number 
‰ 
Quantity, part number and description of each part 
‰ 
Specify preferred method of shipment
9  FedEx or UPS Ground 
9  FedEx or UPS Second Day or Third Day 
9  FedEx or UPS Next Day 
9  Federal Express Priority One 
9  DHL 
9  Truck 
Note: Unless otherwise indicated by customer, all orders are 
treated as “Standard Orders”, and will ship within 24 hours. We 
will make every effort to ship “Air Shipments” the same day that 
the order is received, if prior to 2PM west coast time. “Stock 
Orders” must be so noted on fax or web forms.
 
Here’s how to get help... 
Please have the model and serial number on 
hand when calling. 
Parts Department 
800-427-1244 Fax: 
800-672-7877 
310-537-3700 Fax: 
310-637-3284 
 
Service Department 
800-478-1244 Fax: 
310-537-4259 
310-537-3700 
Warranty Department 
800-421-1244, Ext. 279 
Fax: 310-537-1173 
310-537-3700, Ext. 279 
Sales Department 
310-661-4242  
Fax: 310-604-9237 
877-289-7869 (877-BUY STOW) 
 
 
 
 
 
Extra Discounts! 
All parts orders which include complete part numbers and 
are received by our automated web parts order system, 
or by fax qualify for the following extra discounts: 
 Ordered 
Standard 
Stock 
orders 
 via 
orders 
($750 list and above)
 Fax 
3% 
10% 
 Web 
5% 10% 
 
Special freight allowances 
when you order 10 or more 
line items via Web or Fax!** 
FedEx Ground Service at no charge for freight 
No other allowances on freight shipped by any other 
carrier.
 
Place Your Parts Order Via Web or Fax
For Even More Savings! 
NOTE: DISCOUNTS ARE SUBJECT TO CHANGE
 
Direct TOLL-FREE access
to our Parts Department:
 
Toll-free nationwide — 800-427-1244
 
 
STOW CONSTRUCTION EQUIPMENT 
 
A DIVISION OF MULTIQUIP INC.
 
POST OFFICE BOX 6254 
 
CARSON, CA 90749
 
310-537-3700 • 888-252-STOW [888-252-7869]  
FAX: 310-537-1986 • FAX: 800-556-1986 
E-MAIL: stow@multiquip.com • WWW: stowmfg.com