Polycom 2000 User Manual

You can define different sets of audio prompts in different languages, 

allowing the participants to hear the messages in their preferred 

language. 
The RMX is shipped with a default language (English) and all the 

prompts and messages required for the default IVR Services, conference 

and Entry Queues shipped with the system.
You can add languages to the list of languages for which different 

messages are downloaded to the MCU and IVR Services are created. This 

step is required before the creation of additional IVR messages using 

languages that are different from English, or if you want to download 

additional voice files to existing files in one operation and not during the 

IVR service definition. 
To add a language:
1

In the RMX Management pane, expand the Rarely Used list.

Click the IVR Services  (

)  entry.

In the Conference IVR Services list, click the Add Supported 
Languages (

) 

button.

The Supported Languages dialog box opens.