Kenmore 665.1379 User Manual

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Is the door closed tightly and latched?

Is the right cycle selected? Refer to the “Cycle Selection 
Charts.”

Is there power to the dishwasher? Has a household fuse 
blown, or has a circuit breaker tripped? Replace the fuse or 
reset the circuit breaker. If the problem continues, call an 
electrician.

Has the motor stopped due to an overload? The motor 
automatically resets itself within a few minutes. If it does not 
restart, call for service.

Is the water shutoff valve (if installed) turned on?

It is normal for certain cycles to repeatedly pause for several 
seconds during the wash cycle.

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Was the door opened during the cycle, or was the power 
interrupted? The Start/Resume light will flash when the door 
is opened during a cycle, or may flash if the power is 
interrupted. Press START/RESUME to resume the cycle. 
Make sure the door is fully closed and latched. 

NOTE: On top control models, if the door is not closed within 
3 seconds of pressing Start/Resume, press START/RESUME 
again.

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The dishwasher has malfunctioned. Call for service.

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Is the overfill protection float able to move up and down 
freely? Press down to release.

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Is the water supplied to the dishwasher hot enough? The 
dishwasher runs longer while heating water. Refer to the 
“Dishwasher Efficiency Tips” section.

A delay automatically occurs in some wash and rinse cycles 
until the water reaches the proper temperature.

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Is the cycle complete?

Was the disposer knockout plug removed during installation? 
(See “Install the drain hose” in the Installation Instructions.)

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Is the cycle complete?

Is the detergent lump-free? Replace detergent if necessary.

Is the bottom rack installed properly with the bumpers (on 
some models) in the front? Refer to the “Parts and Features” 
section. Reinstall the rack if necessary.

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Was too much detergent used? Refer to the “Detergent 
Dispenser” section.

Is the brand of detergent making excess foam? Try a different 
brand to reduce foaming and eliminate buildup.

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Are dishes washed only every 2 or 3 days? Run a rinse cycle 
once or twice a day until you have a full load.

Does the dishwasher have a new plastic smell? Run a vinegar 
rinse as described in the section “Spotting and filming on 
dishes.”

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Is the dishwasher aligned with the countertop? Moisture from 
the vent in the dishwasher console can form on the counter. 
Refer to the Installation Instructions for more information.

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Check to see if items loaded for T

URBO

Z

ONE

™ wash option 

have shifted. Reload to keep items from interfering with spray 
jets or spray arm. (See “Loading Bottom Rack.”)

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Is the dishwasher loaded correctly? Refer to the “Dishwasher 
Loading” section.

Is the water temperature too low? For best dishwashing 
results, water should be 120°F (49°C) as it enters the 
dishwasher. Refer to the “Dishwasher Efficiency 
Tips” section.

Did you use the correct amount of fresh detergent? Use 
recommended dishwasher detergents only. Refer to the 
“Detergent Dispenser” section. Detergent must be fresh to be 
effective. Store detergent in a cool, dry area. Heavy soil and/
or hard water generally require extra detergent.

Do you have hard water? You may need to increase the 
amount of detergent you are using. Refer to the “Detergent 
Dispenser” section. Also, you may need to switch to a 
detergent with a phosphorus content of 8.7%.

Is detergent caked in dispenser? Use fresh detergent only. Do 
not allow detergent to sit for several hours in a wet dispenser. 
Clean dispenser when caked detergent is present.

Is the pump or spray arm clogged by labels from bottles and 
cans? 

Is the home water pressure high enough for proper 
dishwasher filling? Home water pressure should be 20 to 
120 psi (138 to 828 kPa) for proper dishwasher fill. If you have 
questions about your water pressure, call a licensed, qualified 
plumber.

Are high suds slowing the wash arm? Do not use soap or 
laundry detergents. Use recommended dishwasher 
detergents only.