Black Box ET0010A User Manual

ETEMS Troubleshooting

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EncrypTight User Guide

ETEMS retrieves the following performance and diagnostic data from an appliance: 

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Encryption statistics and a collection of frame and packet counters are displayed in the Statistics View.

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Local and remote port status and discarded packet information is displayed in the Status view.

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Security association database (SAD) and security policy database (SPD) information can be exported 
from the Statistics view to CSV files (ETEP only). 

You can open Statistics or Status views for several appliances simultaneously. This can facilitate side-by-
side comparisons of inbound and outbound traffic between appliances. 

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Statistics can assist with diagnosing and troubleshooting unexpected behavior of an EncrypTight 
appliance, and with performance monitoring. ETEMS displays a snapshot of the statistics when they are 
retrieved. Statistics vary by appliance model. See the user manuals for your appliance for more 
information.

ETEMS can display statistics for a single appliance or you can shift-click to select a group of appliances. 
When selecting a group of appliances, ETEMS displays the statistics for each appliance side-by-side. Use 
the horizontal scroll bar to view all of the selected appliances. 

ETEMS retrieves statistics for up to 10 appliances at a time. If you select a larger number of appliances, 
ETEMS retrieves statistics from the next set of appliances as it completes the first group of 10. This 
continues until statistics have been retrieved for all of the selected appliances.

Password

Password associated with the user name. Do not use the following 

characters: @ : ? # < > &

Connection Method

FTP is the default file transfer protocol and is supported on all appliance 

models and software revisions. 
SFTP provides secure file transfer. It is supported on ETEP appliances 

running version 1.6 and later software.