Jenn-Air SEALED GAS CARTRIDGE AND ACCESSORIES User Manual

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7
W
ARRANTY
 & S
ERVICE
Gas Appliance Warranty 
One Year Warranty -  
 
Parts and Labor
For one (1) year from the original retail 
purchase date, any part which fails in 
normal home use will be repaired or 
replaced free of charge.
Please Note: This full warranty applies 
only when the appliance is located in 
the United States or Canada. Appliances 
located elsewhere are covered by the limited 
warranties only, including parts which fail 
during the first year.
Limited Warranties - Parts Only
Second Through Fifth Year - From the 
original purchase date, parts listed below 
which fail in normal home use will be 
repaired or replaced free of charge for 
the part itself, with the owner paying all 
other costs, including labor, mileage and 
transportation, trip charge and diagnostic 
charge, if required. 
 
•  Sealed Gas Burners
Canadian Residents
This warranty covers only those appliances 
installed in Canada that have been listed with 
Canadian Standards Association unless the 
appliances are brought into Canada due to 
transfer of residence from the United States 
to Canada.
The specific warranties expressed above  
are the ONLY warranties provided by the 
manufacturer. This warranty gives you 
specific legal rights, and you may also have 
other rights that vary from state to state.
What is Not Covered By These Warranties
1.  Conditions and damages resulting from any of the following: 
 
 
a.  Improper installation, delivery, or maintenance.   
 
 
 
b.  Any repair, modification, alteration, or adjustment not authorized by the    
  manufacturer or an authorized servicer. 
 
 
 
 
c.  Misuse, abuse, accidents, unreasonable use, or acts of God. 
 
 
d.  Incorrect electric current, voltage, or supply. 
 
 
 
 
e.  Improper setting of any control.
2.  Warranties are void if the original serial numbers have been removed, altered, or 
cannot be readily determined.
3.  Light bulbs.
4.  Products purchased for commercial or industrial use.
5.  The cost of service or service call to: 
 
 
 
 
 
a.  Correct installation errors. 
 
 
 
 
 
 
b.  Instruct the user on the proper use of the product. 
 
 
 
c.  Transport the appliance to the servicer and back.
6.  Consequential or incidental damages sustained by any person as a result of any 
breach of these warranties. 
Some states do not allow the exclusion or limitation of consequential or incidental 
damages, so the above exclusion may not apply.
If You Need Service
First see the Troubleshooting section in your Use and Care Guide or call Maytag  
Services, LLC, Jenn-Air Customer Assistance at 1-800-JENNAIR  
(1-800-536-6247) U.S.A. and Canada.
To Obtain Warranty Service
To locate an authorized service company in your area, contact the dealer from 
whom your appliance was purchased or call Maytag Services, LLC, Jenn-Air  
Customer Assistance. Should you not receive satisfactory warranty service,    
call or write: 
  Maytag Services, LLC
  Attn: CAIR
®
 Center
  P.O. Box 2370, Cleveland, TN 37320-2370 
  U.S. and Canada 1-800-JENNAIR (1-800-536-6247)
  U.S. customers using TTY for deaf, hearing impaired or speech  
 
  impaired, call 1-800-688-2080.
Note: 
When contacting Maytag Services, LLC, Jenn-Air Customer  
 
Assistance about a service problem, please include the following:
a. Your name, address and telephone number.
b. Model number and serial number of your appliance.
c. Name and address of your dealer and date appliance was purchased.
d. A clear description of the problem you are having.
e. Proof of purchase.
Use and Care guides, service manuals and parts information are available from Maytag Services, LLC, Jenn-Air Customer Assistance.