Amana KEBC247 User Manual

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Is the appliance level?
Level the appliance. See the Installation Instructions.

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Is the proper temperature set?
Double-check the recipe in a reliable cookbook.

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Is the proper oven temperature calibration set?
See “Oven Temperature Control” section.

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Was the oven preheated?
See “Baking and Roasting” section.

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Is the proper bakeware being used?
See “Bakeware” section.

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Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.

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Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.

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Is the batter evenly distributed in the pan?
Check to make sure batter is level in the pan.

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Is the proper length of time being used?
Adjust cooking time.

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Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer 
cooking times.

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Are baked items too brown on the bottom?
Move rack to higher position in the oven.

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Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or 
reduce baking temperature.

Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below.

When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.

If you need to order replacement parts, we recommend that you 
only use factory specified parts. These factory specified parts will 
fit right and work right because they are made with the same 
precision used to build every new KITCHENAID

®

 

appliance. 

To locate factory specified parts in your area, call our Customer 
Interaction Center telephone number or your nearest KitchenAid 
designated service center.

Call the KitchenAid Customer Interaction Center toll free: 

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Features and specifications on our full line of appliances.

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Installation information.

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Accessory and repair parts sales.

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Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).

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Referrals to local dealers, repair parts distributors, and 
service companies. KitchenAid designated service 
technicians are trained to fulfill the product warranty and 
provide after-warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your 
area, you can also look in your telephone directory Yellow 
Pages.

If you need further assistance, you can write to KitchenAid with 
any questions or concerns at:

KitchenAid Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

To order accessories, call the KitchenAid Customer Interaction 
Center toll free at 1-800-442-9991 and follow the menu prompts. 
Or visit our website at www.kitchenaid.com and click on “Shop-
Online,” then “Accessories.”

Stainless Steel Cleaner & Polish
(stainless steel models)
Order Part #4396095

Dehydration Kit
(includes 3 racks and an oven door stop)
Order Part #4395974A96

For product related questions, please call the KitchenAid Canada 
Customer Interaction Center toll free: 1-800-461-5681
Monday to Friday 8:00 a.m. - 6:00 p.m. (EST).
Saturday 8:30 a.m. - 4:30 p.m. (EST).

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Features and specifications on our full line of appliances.

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Referrals to local dealers.

Call 1-800-807-6777. KitchenAid designated service technicians 
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in Canada.

If you need further assistance, you can write to KitchenAid 
Canada with any questions or concerns at:

Customer Interaction Center
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.