GE Monogram ZEK958 User Manual

42

Before You Call For Service…

• The oven is too hot. Allow the oven to cool below locking temperature.

• Oven controls improperly set. See the Using the Self-Cleaning Oven section.

• Oven was heavily soiled. Clean up heavy spillovers before starting the 

clean cycle. Heavily soiled ovens may need to self-clean again or for a 
longer period of time.

• The self-clean cycle has been selected but the door is not closed.

Close the oven door.

• The oven door is locked because the temperature inside the oven has

not dropped below the locking temperature. Press the CLEAR/OFF

pad. Allow the oven to cool.

• You forgot to enter a bake temperature or cleaning time. Press the 

pad and desired temperature or the SELF CLEAN STD/LOW

pad and desired clean time.

• You have a function error code. Press the CLEAR/OFF pad. Allow the 

oven to cool for one hour. Put the oven back into operation. 

• Disconnect all power to the oven for 30 seconds and then reconnect 

power. If the function error code repeats, call for service.

• A fuse in your home may be blown or the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

• The clock is in the black-out mode. See the Oven Control, Clock and 

Timer section.

• Power failure. Reset the clock.

• Oven control pads were not pressed properly. The BAKE and the 

pads must be pressed at the same time and held 

for 3 seconds.

• This is reminding you to enter a probe temperature after plugging in 

the probe. Enter a probe temperature.

• Power outage or surge. Reset the the clock. If the oven was in use, you

must reset it by pressing the CLEAR/OFF pad, setting the clock and
resetting any cooking function.

• When using the convection feature, it is normal to see steam coming out

of the oven vent. As the number of racks or amount of food being cooked
increases, the amount of visible steam will increase.

• This is normal in a new oven and will disappear in time. To speed the 

process, set a self-clean cycle for a minimum of 3 hours. See the Using the 

Self-Cleaning Oven section.

• This is temporary. An odor from the insulation around the inside of the 

oven is normal for the first few times the oven is used.

• A cooling fan or a convection fan (depending on the function you are

using) may automatically turn on. This is normal. The cooling fan will
turn on to cool internal parts. It may run for up to 1-1/2 hours in 30

″

models and up to 2 hours in 27

″ models after the oven is turned off. 

The convection fan will cycle on and off until the function is over or 
the door is opened.