Southbend STRE-3D User Manual

S

TRATO

S

TEAM 

C

OUNTERTOP 

S

TEAMER

 

S

ERVICE

 

O

WNER

’

S 

M

ANUAL 

1185184 P

AGE 

23

 OF 

48 

 

 

 

Figure 12

    

Steamer Not Heating Up Properly or Not Cooking Properly, “Power” Light is Lit 

 

 

Steamer not heating properly or not cooking properly,  

“Power” light is lit. 

Check resistance between heating-cartridge contactor terminals 

and replace heating cartridges as necessary (see page 25). 

Replace door switch. 

Reconnect door switch lead wires. 

Door switch OK? 

No 

Yes

Check door switch (see page 29). 

Check water-level control sensor (see page 31). 

Water-level control 

sensor OK? 

No

Yes

Replace water-level 

control sensor. 

Is water level at 

normal level in cavity? 

No 

Yes

Turn off steamer and check that it drains completely. If steamer 

does not drain, check drain path for obstructions. Turn steamer 

back on and wait 10 minutes.

High-limit thermostats OK? 

No

Yes

Replace high-limit 

thermostats as necessary.

Check that water-supply pressure is adequate. 

Check high-limit thermostats (see page 30). 

Replace water solenoid. 

Water solenoid OK? 

No 

Yes

Check water solenoid (see page 32). 

Check for loose or broken 

wires (see wiring diagram). 

If wiring is OK, remove screen 

from strainer and clean or 

replace as necessary. 

Reassemble, reconnect, and 

recheck the steamer. If water 

still does not enter the 

steamer, examine the water 

solenoid and inline Y strainer 

for obstructions or deposits. 

Clean or replace as 

necessary. 

Check contactor (see page 27). 

Replace contactor. 

Contactor OK? 

No

Yes

Check for loose or broken 

wires (see wiring diagram). 

If wiring is OK, check that 

heating cartridges are secure 

(tighten to 75 inch-pounds of 

torque).