Hoshizaki DCM-500BWH-OS Supplementary Manual

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C. Diagnostic Charts
1. No Ice Production
Problem
Possible Cause
Remedy
[1] The icemaker will not 
start. (Fill Cycle)
a) Power Supply
1. Off, blown fuse, or 
tripped breaker.
1. Turn on, replace, or reset.
. Loose connection.
. Tighten.
3. Bad contacts.
3. Check for continuity and 
replace.
4. Not within 
specifications.
4. Refer to nameplate and 
correct.
b) Water Supply
1. Water supply off or 
pressure too low.
1. Check and get 
recommended pressure.
c)  Power Switch 
(Control Box)
1. "OFF" position.
1. Move to "ON" position.
. Bad contacts.
. Check for continuity and 
replace.
d) Door Switch
1. Door switch not 
engaged.
1. Engage door switch. 
. Bad contacts.
. Check for continuity and 
replace.
e) Power Protect Relay
1. Voltage not within 
specifications.
1. Refer to nameplate and 
correct.
. Bad contacts.
. Check for continuity and 
replace.
f) Transformer
1. Coil winding open.
1. Replace.
g) Fuses () 
1. Blown.
1. Check for short circuit and 
replace.
h) Control Switch
1. "OFF" or "DRAIN" 
position.
1. Move to "ICE" position.
. Bad contacts.
. Check for continuity and 
replace.
i) Water Control Relay
1. Bad contacts.
1. Check for continuity and 
replace.
. Coil winding open.
. Replace.
j) Inlet Water Valve
1. Mesh filter or orifice 
clogged.
1. Clean.
. Coil winding open.
. Replace.
3. Wiring to inlet water 
valve.
3. Check for loose or open 
connection. Repair or 
replace.
k) Float Switch
1. Bad contacts.
1. Check for continuity and 
replace.
. Float does not move 
freely.
. Clean or replace.
l) Bin Control
1. Open.
1. Bin full, check for 
continuity on proximity 
switch.
. Actuator sticking.
. Adjust or replace.
3. Proximity switch open. 3. Replace.