ZyXEL Communications Vantage Access User Manual

Vantage Access User’s Guide

This chapter describes the History screen where you can display, query or purge device logs. 

Vantage Access stores five types of logs: Firmware, provision, system, notification and 
VendorConfigFile logs. 

• Firmware logs record changes relating to the firmware of a managed device. Configure 

firmware changes in the File Manager > Device Firmware screens.

• Provision logs record changes in the provisioning of a managed device. Configure 

provisioning changes in the Provision Manager screens.

• System logs relate to the configuration changes and login status in Vantage Access. For 

example, you can check the log to see if the device file import is successful.

• Notification logs record changes to parameter values sent from a managed device.

• VendorConfigFile logs record changes relating to the vendor configuration file for a 

managed device. Configure vendor configuration files in the File Manager > Vendor 
Config File screens. 

You can configure log settings in the Monitor Manager > Log Management > Log Setting 
screen. 

The Vantage Access server automatically backs up device and system logs at midnight on a 
daily basis. You can still view the logs after the daily backup process until the specific time 
configured in the Monitor Manager > Log Management > Log Setting screen (the default is 
seven days). After this time period, Vantage Access server exports the logs. That is the 
Vantage Access compresses the logs in a ZIP file, saves the file to the download server. 

You can also manually save the logs retrieved from the system by clicking the Export button 
in the Provision Manager > History or Monitor Manager > Log Management > History 
screen. Once you purge the logs, they are removed from the log screens. 

When the download server is down, the Vantage Access server automatically retries and saves 
the backup log files to the download server at midnight everyday.