Panasonic KX-FLM600 User Manual
108
Operations
For assistance, call 1-800-435-7329.
Cause & Remedy
Problem
When a function does not work, check here
before requesting help
before requesting help
!
Problems with fax machine
General
≥
The power cord or telephone line cord is not connected. Check the
connections (p. 27).
connections (p. 27).
≥
The dialing mode setting is wrong. Change to “TONE” or “PULSE”
(p. 36).
(p. 36).
≥
Disconnect the unit from the telephone line and connect the line to
a known working telephone. If the working telephone operates
properly, contact our service personnel to have the unit repaired.
If the working telephone does not operate properly, contact your
telephone company.
a known working telephone. If the working telephone operates
properly, contact our service personnel to have the unit repaired.
If the working telephone does not operate properly, contact your
telephone company.
≥
The ringer volume is set to off. Adjust it to a suitable level (p. 33).
≥
The FAX ONLY mode is set. Tell them the number is only used for
faxes or change to another mode (p. 60, 61).
faxes or change to another mode (p. 60, 61).
≥
If this button is pressed during dialing, a pause will be inserted. If
pressed immediately after a dial tone is obtained, the last number
dialed will be redialed.
pressed immediately after a dial tone is obtained, the last number
dialed will be redialed.
≥
A Distinctive Ring pattern is set (p. 68, 69).
≥
The TEL/FAX mode is set (p. 70–73).
≥
All or part of the numbers are the same. Change the number
(p. 67, 74).
(p. 67, 74).
I cannot make and receive calls.
I cannot make calls.
The unit does not work.
The unit does not ring.
The other party complains they only
hear a fax tone and cannot talk.
hear a fax tone and cannot talk.
The
(REDIAL/PAUSE)
button does
not function properly.
The receive mode does not function
as explained on page 60.
as explained on page 60.
During programming, I cannot enter
the code or ID number.
the code or ID number.
Fax - sending
≥
The telephone line cord is connected to the EXT jack on the unit.
Connect to the LINE jack (p. 27).
Connect to the LINE jack (p. 27).
≥
The other party’s fax machine is busy or has run out of paper. Try
again.
again.
≥
The other party’s machine is not a facsimile. Check with the other
party.
party.
≥
The other party’s fax machine rings too many times. Send the fax
manually - dial the number, confirm the fax tone, then press
manually - dial the number, confirm the fax tone, then press
(START/SET/COPY)
.
≥
If your line has special telephone services such as call waiting, the
service may have been activated during fax transmission. Connect
the unit to a line that does not have these services.
service may have been activated during fax transmission. Connect
the unit to a line that does not have these services.
≥
The extension telephone on the same line is off the hook. Hang up
the extension telephone and try again.
the extension telephone and try again.
≥
The white roller is dirty. Clean it (p. 116).
Cause & Remedy
Problem
I cannot send documents.
The other party complains that
letters on their received documents
are distorted.
letters on their received documents
are distorted.
The other party complains that white
lines or black lines appear on their
received documents.
lines or black lines appear on their
received documents.