Pelco C2904M-B User Manual
C2904M-B (2/05)
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APPENDIX B – FREQUENTLY ASKED QUESTIONS (FAQS)
1.
What Pelco devices can I control from my computer with the PelcoNet NET4001 transmission system?
PelcoNet can control the following from Internet Explorer:
•
•
Spectra and Esprit
•
Genex multiplexer
•
CM9760 (requires CM9760 data translator)
•
CM9740 (requires CM9760 data translator)
•
CM9502 (through integrated ASCII port)
•
CM8500 (requires latest CM8500 data translator)
•
CM6700 (through integrated ASCII port, COM 2)
•
CM6800 matrix
2.
What TCP/IP ports does PelcoNet use?
PelcoNet lets you select which base port to use. You can select either 80 or 1756. This means PelcoNet will use UDP ports for some video and
control data. The ports must be open for PelcoNet to function properly.
control data. The ports must be open for PelcoNet to function properly.
3.
Can I view PelcoNet over the Internet?
Yes. You will need a static IP address and enough bandwidth to view live video. Pelco recommends a minimum of 250 Kbps for medium image
quality. Also check with your ISP to verify the correct TCP and UDP ports are open through any routers or firewalls through which you will
connect.
quality. Also check with your ISP to verify the correct TCP and UDP ports are open through any routers or firewalls through which you will
connect.
4.
How many connections does PelcoNet support? Can more than one receiver connect to a transmitter at the same time?
Yes. PelcoNet can support an unlimited number of receivers. To do so, all hubs, switches, and routers must support multicasting (IGMP), and
PelcoNet must be configured to use multicasting. If the network hardware does not support this, then the maximum number of simultaneous
connections is five.
PelcoNet must be configured to use multicasting. If the network hardware does not support this, then the maximum number of simultaneous
connections is five.
5.
Can I enlarge the picture size in the browser?
Yes. You can select from two different image sizes in PelcoNet with the browser: 352 x 288 or 704 x 576.
6.
What software does PelcoNet require?
PelcoNet works with Internet Explorer 5.5 or higher. An ActiveX plug-in is also required for Internet Explorer to get live video. All software is
included.
included.
7.
Can I control other manufacturers’ equipment from the browser?
Not at this time.
8.
Can I record video with PelcoNet NET4001A?
Yes. PelcoNet can record video to the hard drive of the viewing PC (you can select the location). The video is recorded in either mp2 or mp4
format.
format.
9.
Everything is wired correctly but I do not have any control from the browser. What else could be wrong?
The transparent data port settings must be set to match the equipment to which PelcoNet is connected.
Also, in Internet Explorer, the Microsoft Virtual Machine must be enabled. To do so: on the Tools menu, select Internet Options. Then select the
Advanced tab. Locate the option Microsoft VM. Place a check mark next to Java Console Enabled and JIT compiler for virtual machine enabled.
Reboot your computer.
Advanced tab. Locate the option Microsoft VM. Place a check mark next to Java Console Enabled and JIT compiler for virtual machine enabled.
Reboot your computer.
These options are required for the Java applets in PelcoNet to function properly.
10. Can I control the Genex multiplexer server?
Not at this time.
11. Can I use DHCP (dynamically assigned IP address) with PelcoNet?
No.