Panasonic SR/DF181 User Manual

Limited Warranty (ONLY FOR U.S.A. AND PUERTO RICO)

Panasonic Consumer Marketing Company of North America,

Division of Panasonic Corporation of North America

One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Kitchen Appliance

Limited Warranty

Limited Warranty Coverage (For USA and Puerto Rico Only)

If your product does not work properly because of a defect in materials or

workmanship, Panasonic Consumer Marketing Company (referred to as

“the warrantor”) will, for the length of the period indicated on the chart

below, which starts with the date of original purchase (“warranty period”), at

its option either (a) repair your product with new or refurbished parts, (b)

replace it with a new or a refurbished equivalent value product, or (c)

refund your purchase price. The decision to repair, replace or refund will be

made by the warrantor.

Product or Part Name

Labor

Parts

Bread Maker, Rice Cookers (Fuzzy Logic),

Meat Grinder, Toaster Oven,

1 yr.

Large Capacity Rice Cookers

(SR-42 series)

6 Months

During the “Labor” warranty period there will be no charge for labor. During

the “Parts” warranty period, there will be no charge for parts.

This warranty only applies to products purchased and serviced in the

United States or Puerto Rico. This warranty is extended only to the original

purchaser of a new product which was not sold “as is”.

Carry-In or Mail in Service:

To find a service center please visit

http://www.panasonic.com/help

or call

1-800-211-PANA (7262).

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE

PURCHASER WILL BE REQUIRED TO FURNISH A SALES

RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,

AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE

CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT

SUCH PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or

workmanship, and DOES NOT COVER glass, plastic parts, temperature

probes (if included) and normal wear and tear or cosmetic damage. The

warranty ALSO DOES NOT COVER damages which occurred in shipment,

or failures which are caused by products not supplied by the warrantor, or

failures which result from accidents, misuse, abuse, neglect, bug

infestation, mishandling, misapplication, alteration, faulty installation, set-up

adjustments, maladjustment of consumer controls, improper maintenance,

power line surge, lightning damage, modification, or commercial use (such

as in a hotel, office, restaurant, or other business), rental use of the product,

service by anyone other than a factory service center or other authorized

servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER

“LIMITED WARRANTY COVERAGE”.

THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR

CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS

PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.

(As examples, this excludes damages for lost time, travel to and from the

servicer, loss of or damage to media or images, data or other memory or

recorded content. The items listed are not exclusive, but for illustration

only.)

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE

WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD

OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or

consequential damages, or limitations on how long an implied warranty

lasts, so the exclusions may not apply to you.

This warranty gives you specific legal rights and you may also have other

rights which vary from state to state. If a problem with this product

develops during or after the warranty period, you may contact your dealer

or Service Center. If the problem is not handled to your satisfaction, then

write to:

Consumer Affairs Department

Panasonic Consumer Marketing Company

661 Independence Pkwy

Chesapeake, VA 23320

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED

WARRANTY, ARE YOUR RESPONSIBILITY.

Customer Services Directory (United States and Puerto Rico)

Obtain Product Information and Operating Assistance;

locate your nearest Dealer or Service Center; purchase

Parts and Accessories; or make Customer Service and

Literature requests by visiting our Web Site at:

http://www.panasonic.com/help

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at:

1-800-211-PANA (7262)

Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases (United States and Puerto Rico)

Purchase Parts, Accessories and Instruction Books online for all

Panasonic Products by visiting our Web Site at:

http://www.pstc.panasonic.com

Or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)

(Monday-Friday 9am-9pm EST)

Panasonic National Parts Center

20421 84th Avenue South

Kent, WA 98032

(We accept Visa, MasterCard, Discover Card, American

Express)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

As of Feb 2012