Aleratec 260203 User Manual

www.aleratec.com

66

 ▪ Check the power cable connection and the power outlet.

 ▪ Make sure the power voltage matches the voltage of your power outlet.

 ▪ If the duplicator was stored in a location where the temperature dropped 

below 32°F (0°C) within the past 24 hours, leave the duplicator in a warm 

room with temperatures at least 65°F (19°C) for 4 hours prior to powering 

it on.

 ▪ Check the format of the master BD/DVD/CD or the master BD/DVD/CD 

itself for damage.

 ▪ Your Master Disc may be copy protected. Normally, most of the BD/

DVD and some of the CD you have purchase from stores have been copy 

protected.

 ▪ Use the Writers to read your Master Disc by selecting one of writers as 

the Master Reading Source (Please refer to the tutorial: Select the Source

drive”). if it works, make a copy of your Master Disc and treat the copy as 

the new master. Then set the Source back to the drive and try again.

 ▪ The duplicator may still be busy with a task. Give it a moment and press 

it again. If it still doesn’t work, turn off the machine, and then restart the 

machine after one minute.

 ▪ Use the “COMPARE” feature to check the copied disc.

 ▪ Based on our experience, the quality of your media plays a big role on this 

part. Try to use high quality media to prevent such problems.

 ▪ Please use another BD/DVD/CD player/ROM to test the copied media. 

Sometimes, your BD/DVD/CD Player/ROM may not be compatible with 

recordable BD/DVD/CD disc.

 ▪ Lower the “write speed” and try again. Please refer to the tutorial: “Select 

Burn Speed.”

 ▪ Quality of blank disc may be poor.

 ▪ Quality of your Master Disc may be poor.

 ▪ Unless your system is getting unstable, we strongly suggest not upgrading 

your duplicator’s firmware. Please contact our Tech Support if your system 

is getting unstable.