Tyan S5393WG2NR User Manual

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Chapter 4: Diagnostics 
 
NOTE: If you experience problems with setting up your system, always check the following 
things in the following order: 
 
Memory, Video, CPU 
 
By checking these items, you will most likely find out what the problem might have been when 
setting up your system.  For more information on troubleshooting, check the TYAN website at: 
http://www.tyan.com
 
4.1 - Beep Codes 
 
Fatal errors, which halt the boot process, are communicated through two kinds of audible 
beeps.  
•  A single long beep followed by two short beeps: It indicates that a video error has occurred 
and the BIOS can't initialize the video screen to display and additional info. 
•  A single long beep repeatedly: This indicates that a DRAM error has occurred. 
The most common type of error is a memory error. 
 
Before contacting your vendor or TYAN Technical Support, be sure that you note as much as 
you can about the beep code length and order that you experience.  Also, be ready with 
information regarding add-in cards, drives and O/S to speed the support process and come to 
a quicker solution. 
 
4.2 - Flash Utility 
 
Every BIOS file is unique for the motherboard it was designed for.  For Flash Utilities, BIOS 
downloads, and information on how to properly use the Flash Utility with your motherboard, 
please check the TYAN web site: 
http://www.tyan.com 
 
Note 
 
Please be aware that by flashing your BIOS, you agree that in 
the event of a BIOS flash failure, you must contact your dealer 
for a replacement BIOS.  There are no exceptions. TYAN does 
not have a policy for replacing BIOS chips directly with end 
users.  In no event will TYAN be held responsible for damages 
done by the end user.