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Panasonic UB-8325 User Manual

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Troubleshooting
79
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The software installed before is 
deleted from the Programs menu 
or cannot be used after installing 
the Panasonic-DMS.
After the existing Panasonic-DMS software is uninstalled, the new 
Panasonic-DMS is installed.
Install the new Panasonic-DMS again as follows.
1. Uninstall the current Panasonic-DMS.
2. Install the old Panasonic-DMS.
3. Install the new Panasonic-DMS in the same folder with the 
old one.
Panasonic Document 
Management System menu is 
remained in the Programs menu 
even if Panasonic-DMS is 
uninstalled.
The old Panasonic-DMS is not uninstalled if the old version of the 
Panasonic-DMS has been installed before installing the new one.
Uninstall the old Panasonic-DMS from the Add / Remove 
Programs of the Control Panel. (Refer to “Removing the 
Panasonic-DMS Software” on page 31 and remove 
Panasonic-DMS instead of Panaboard UB-8 Software.)
The USB driver or printer driver 
does not work properly 
immediately after the installation 
of the software.
The Panaboard has not been registered in [Control Panel]–
[Scanners and Cameras] and [Printers].
The computer does not recognize 
the electronic board.
Check that the electronic board is in the condition that enables 
operation or that the USB cable is connected properly.
–
The electronic board is connected via a USB hub.
Do not connect via a USB hub.
–
When the interactive function is used, communication port setting 
is not appropriate.
Change communication port setting according to “Setting the 
Communication Port” on page 35.
The Electronic Pen position may 
shift when the Projector mode is 
used.
The projection position shifts.
Calibrate to reposition the projected image on the screen.
Data written on the electronic 
board may disappear from the 
electronic board screen and the 
computer screen or its position 
may shift when the interactive 
function is used.
• Use the Electronic Pen inclined at an angle.
• Direct sunlight or strong light is striking the screen.
• A remote controller is being aimed at the receiver on the 
electronic board.
• The side of the electronic board is placed near the wall, or the top 
of the electronic board is placed near the ceiling.
• The electronic board is placed near the vents of an air 
conditioner.
• The receiver of the electronic board is blocked by a hand or other 
object.
• The transmitter of the Electronic Pen or the Electronic Eraser is 
covered with your hand.
• Two or more the Electronic Pens or the Electronic Eraser are 
used at the same time.
• If the position shifts for reasons other than the above, adjust the 
–
Unnecessary streaks not written 
are displayed on the computer 
screen when the interactive 
function is used.
Do not do the followings near the electronic board while using the 
interactive function.
• Exchanging markers for interactive (small) of the Electronic Pen
• Setting or removing a marker cap of the Electronic Pen
• Pushing the point of the Electronic Pen
–