Polycom 1500/1800/2000/4000 User Manual

 

Appendix I - Polycom Open Collaboration Network (POCN)

Polycom®, Inc. 

1011

Cisco Unified Video 
Conferencing 5230

7.2

MCU.

Cisco Unified 
Presence

8.5, 8.6

Network-based Presence and Instant Messaging.

Cisco Unified 
Contact Center 
Express

8.0, 8.5

Call distributor (ACD), interactive voice 
response (IVR) and computer telephony integration (CTI).

Cisco IP 
Communicator

7.0,8.6

Windows PC-based softphone application.

Cisco Unified 
Personal 
Communicator

8.5(2),8.5(5)

Web client for Presence and Instant Messaging.

Cisco Unified Video 
Advantage

2.2(2)

Video telephony functionality for Cisco Unified IP phones.

Cisco Unified IP 
Phones 7960, 7961, 
7962, 7965, 7975

CUCM 8.5.1 / 
CUCM 8.6.1 
compatible

IP Phones.

Cisco Unified IP 
Phones 9971

CUCM 8.5 / 
CUCM 8.6(2) 
compatible

CTMS

1.7.3, 1.8.2

Cisco TelePresence Multipoint Switch.

Cisco Unified Border 
Element

15.1T

SBC - Voice and video connectivity from enterprise IP network to 
Service Provider SIP trunks.

Telepresence Server

2.2(1.54)

Telepresence Server.

VCS

X7.1

Video Communication Server / Session Manager. 

DMA 7000 

4.0

Polycom Distributed Media Application
•

DMA is an optional component but is essential if Content sharing is 
to be enabled. 

All SIP endpoints register to DMA as a SIP Proxy.

DMA should be configured to route SIP calls (with CTS destination) 
to CUCM. If DMA is not present in the solution architecture, SIP 
endpoints must register to CUCM as gatekeeper.

DMA must be configured with a VMR (Virtual Meeting Room). 
Incoming calls are then routed to the Collaboration Server.