Polycom 1500/1800/2000/4000 User Manual

 

Operator Assistance & Participant Move

Polycom®, Inc. 

344

Routing Name

The name with which ongoing conferences, Meeting Rooms, Entry Queues and 
SIP Factories register with various devices on the network such as gatekeepers 
and SIP servers. This name must be defined using ASCII characters.
Comma, colon and semicolon characters cannot be used in the Routing Name.
The Routing Name can be defined by the user or automatically generated by the 
system if no Routing Name is entered as follows:
•

If ASCII characters are entered as the Display Name, it is used also as the 
Routing Name

If a combination of Unicode and ASCII characters (or full Unicode text) is entered 
as the Display Name, the ID (such as Conference ID) is used as the Routing 
Name.

If the same name is already used by another conference, Meeting Room or Entry 
Queue, the Collaboration Server displays an error message and requests that you 
to enter a different name.

Profile

Select an operator profile from the Profile drop-down list.

 ID

Enter the unique-per-MCU conference ID. If left blank, the MCU automatically 
assigns a number once the conference is launched. 
This ID must be communicated to conference participants to enable them to dial in 
to the conference.

Conference 
Password

Leave this field empty when defining an Operator conference.

Chairperson 
Password

Leave this field empty when defining an Operator conference.

Reserve Resources 
for Video Participants

Enter the number of video participants for which the system must reserve 
resources.
Default: 0 participants.
When defining an Operator conference it is recommended to reserve resources for 
at least 2 video participants (for the operator and one additional participant - who 
will be moved to the Operator conference for assistance).
Note: This option is not supported with Collaboration Server 1800. 

Reserve Resources 
for Voice Participants

Enter the number of audio participants for which the system must reserve 
resources.
Default: 0 participants.
When defining an Operator conference and the operator is expected to help voice 
participants, it is recommended to reserve resources for at least 2 video participants 
(for the operator and one additional participant - who will be moved to the Operator 
conference for assistance).
Note: This option is not supported with Collaboration Server 1800. 

Maximum Number of 
Participants

Enter the maximum number of participants that can connect to an Operator 
conference (you can have more than two), or leave the default selection 
(Automatic).
Maximum number of participants that can connect to an Operator conference: