Cisco Systems 1.0 (1) User Manual

Cisco Support Tools 1.0 User Guide 

About Cisco Support Tools Documentation   7 

The following documentation is available for the Support Tools 1.0(1): 

  

Support Tools User 
Guide 

All Support Tools users 

Provides information on: 

y 

Support Tools features and deployment; 

y 

How to install and configure Support Tools; 

y 

How to use the Support Tools Dashboard; 

y 

How to use Support Tools utilities from the 
Support Tools Dashboard; 

y 

How to use Support Tools utilities from a 
command line; 

The Support Tools User Guide also provides context-
sensitive Help for screens in the Support Tools 
Dashboard. 
Available formats: HTML and PDF 

Support Tools 
Release Notes 

All Support Tools users 

The Support Tools Release Notes contain up-to-date 
information on known issues and workarounds and any 
special instructions not covered in this guide. 
Available formats: PDF 

After installation, to access the Support Tools User Guide: 

•  On the Support Tools CD, open getstart.htm at the top level of the CD. 

•  After installation, from the Support Tools Dashboard, click the Help icon. 

•  After installation, on the Support Tools Server, open index.htm (for HTML) or 

icm_10_st_userguide.pdf

 (for PDF) in 

<icm_root_directory>\support_tools\documentation

. 

•  On a Support Tools Node, open index.htm (for HTML) or 

icm_10_st_userguide.pdf

 (for PDF) from 

<icm_root_directory>\support_tools\documentation

. 

Note: The Support Tools Release Notes are not installed with the product. They are 
only available on the Support Tools CD. 

Support Tools documentation is also available for download from the technical 
publication section of Cisco's Web site at: www.cisco.com.