Wells HDCB2430G User Manual

Page of 32
Unless otherwise specified, all commercial cooking 
equipment manufactured by WELLS BLOOMFIELD, LLC is        
warranted against defects in materials and workmanship 
for a period of one year from the date of original installation 
or 18 months from the date of shipment from our factory, 
whichever comes first, and is for the benefit of the original 
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY 
WARRANTY, EXPRESSED OR IMPLIED IN LAW 
OR IN FACT, INCLUDING BUT NOT LIMITED TO, 
WARRANTIES OF MERCHANTABILITY OR FITNESS 
FOR ANY PARTICULAR PURPOSE, AND/OR FOR 
DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES IN 
CONNECTION WITH  WELLS  BLOOMFIELD PRODUCTS.  
This warranty is void if it is determined that, upon inspection 
by an authorized service agency, the equipment has been 
modified, misused, misapplied, improperly installed, or 
damaged in transit or by fire, flood or act of God.  It also 
does not apply if the serial nameplate has been removed, 
or if service is performed by unauthorized personnel. 
The prices charged by Wells Bloomfield for its products 
are based upon the limitations in this warranty.  Seller’s 
obligation under this warranty is limited to the repair of 
defects without charge by a Wells Bloomfield factory 
authorized service agency or one of its sub-service 
agencies.  This service will be provided on customer’s   
premises for non-portable models.  Portable models (a   
device with a cord and plug) must be taken or shipped 
to  the closest authorized service agency, transportation 
charges prepaid, for service.  In addition to restrictions    
contained in this warranty, specific limitations are shown in 
the Service Policy and Procedure Guide.  Wells Bloomfield 
authorized service agencies are located in principal cities.  
This warranty is valid in the United States and Canada and 
void elsewhere.  Please consult your classified telephone       
directory, your foodservice equipment dealer or contact:
Wells Bloomfield, LLC 
10 Sunnen Dr., St. Louis MO 63143 USA  
phone (314) 678-6314 or fax (314) 781-2714
for information and other details concerning warranty.
LIMITED WARRANTY STATEMENT
SERVICE POLICY AND PROCEDURE GUIDE and  ADDITIONAL WARRANTY EXCLUSIONS
NOTE:  For your protection, please note that equipment 
in this shipment was carefully inspected and packaged 
by skilled personnel before leaving the factory.  Upon          
acceptance of this shipment, the transportation company 
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1.  VISIBLE LOSS OR DAMAGE:   Be certain that any 
visible loss or damage is noted on the freight bill or 
express receipt, and that the note of loss or damage is 
signed by the delivery person.
2. 
FILE CLAIM FOR DAMAGE IMMEDIATELY: 
 
Regardless of the extent of the damage.
3. 
CONCEALED LOSS OR DAMAGE:  if damage is
 
unnoticed until the merchandise is unpacked, notify the  
transportation company or carrier immediately, and file  
“CONCEALED DAMAGE” claim with them.  This  
should be done within fifteen (15) days from the date  
the delivery was made to you.  Be sure to retain the  
container for inspection.
Wells Bloomfield cannot assume liability for damage or loss 
incurred in transit.  We will, however, at your request, supply 
you with the necessary documents to support your claim.
SHIPPING DAMAGE CLAIM PROCEDURE
xi
1.  Resetting of safety thermostats, circuit breakers, over 
load protectors, and/or fuse replacements are not 
covered by this warranty unless warranted conditions 
are the cause.
2.  All problems due to operation at voltages or phase  
other than specified on equipment nameplates are  
not covered by this warranty. 
Conversion to correct voltage and/or phase must be  
the customer’s responsibility.
3.  All problems due to electrical connections not made 
in accordance with electrical code requirements and 
wiring diagrams supplied with the equipment are not 
covered by this warranty.
4.  Replacement of items subject to normal wear, to
 
include such items as knobs, light bulbs;  and, normal  
maintenance functions including adjustments of
 
thermostats, adjustment of micro switches and
 
replacement of fuses and indicating lights are not
 
covered by warranty.
5.  Damage to electrical cords and/or plug due to exposure 
to excessive heat are not covered by this warranty.
6.  Full use, care, and maintenance instructions supplied 
with each machine.  Noted maintenance and
 
preventative maintenance items, such as servicing and  
cleaning schedules, are customer responsibility.  Those 
miscellaneous adjustments noted are customer 
responsibility.  Proper attention to preventative 
maintenance and scheduled maintenance procedures  
will prolong the life of the appliance.
7.  Travel mileage is limited to sixty (60) miles from an  
Authorized Service Agency or one of its sub-service  
agencies.
8.  All labor shall be performed during regular working 
hours.  Overtime premium will be charged to the buyer.
9.  All genuine Wells replacement parts are warranted 
for ninety (90) days from date of purchase on non-
warranty equipment.  This parts warranty is limited only 
to replacement of the defective part(s).  Any use of 
non-genuine   Wells parts completely voids any 
warranty.
10.  Installation, labor, and job check-outs are not 
 
considered  warranty and are thus not covered by this  
warranty.
11.  Charges incurred by delays, waiting time or operating  
restrictions that hinder the service technician’s ability to  
perform service are not covered by warranty.  This  
includes institutional and  correctional facilities.
M163   2M-306981  Owners Manual for HDCB-Series Gas Char
-Broilers
M163   2M-306981  Owners Manual for HDCB-Series Gas Char
-Broilers