Rangemaster U109650-02 User Manual

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Troubleshooting 
A crack has appeared in the Hob surface
Disconnect the cooker immediately from the power 
supply and arrange for its repair. Don’t use the 
cooker until after the repair. See the Customer care 
leaflet for how to contact a service person.
My Hob is scratched
Have you used the correct cleaning methods?
Pots and pans with rough bottoms, or coarse 
particles (salt or sand) between the pan and the 
surface of the hob may cause scratches.
Use the recommended cleaning methods. Make 
sure pan bottoms are smooth and clean. Tiny 
scratches are not removable but will become less 
visible in time as a result of cleaning.
Only scratches in the hob surface reported within 
14 days of cooker installation are covered by the 
guarantee. Scratches caused by usage are not 
covered.
Metal markings on the Hob
Do not slide aluminium or copper pans across the 
surface. Marks from aluminium and copper pans as 
well as mineral deposits from water or food can be 
removed with the cleaning cream.
Steam is coming from the oven
During cooking, food naturally produces steam, 
particularly when cooking foods with high water 
content (e.g. oven chips). There may be some steam 
visible at the grille at the rear of the hotplate. This 
is perfectly normal. Steam can condense to water 
droplets on the cool outer trim or the oven door. 
It may be necessary during cooking to wipe away 
any moisture with a soft cloth. This will also help 
to prevent soiling and discolouration of the oven 
exterior by cooking vapours.
Take care when opening the oven door, as there 
may be a momentary puff of steam when the oven 
door is opened. Stand well back and allow any 
steam to disperse.
The oven fan is noisy
The note of the oven fan may change as the oven 
heats up - this is perfectly normal.
What cleaning materials are recommended for 
the cooker?
See the ‘Cleaning your cooker' section of these 
instructons for a full list of recommended cleaning 
materials. We do not recommend Mr. Muscle, as it 
contains chemicals which may damage the surfaces 
of your cooker.
The knobs get hot when I use the oven or the 
grill, can I avoid this?
Yes, this is caused by heat rising from the oven or 
the grill, and heating them up. 
Don’t leave the oven door open. 
When grilling make sure that the grill door is 
open with the grill pan pushed right back to the 
‘backstop’.
If there is an installation problem and I don’t get 
my original installer to come back to fix it who 
pays?
You do. Service organisations will charge for their 
call outs if they are correcting work carried out by 
your original installer. It’s in your interest to track 
down your original installer.
Current Operated Earth Leakage Breakers 
Where the cooker installation is protected by a 
30 milliamp sensitivity residual current device 
(RCD), the combined use of your cooker and other 
domestic appliances may occasionally cause 
nuisance tripping. In these instances the cooker 
circuit may need to be protected by fitting 100mA 
device. This work should be carried out by a 
qualified electrician.
Food is cooking too slowly, too quickly, or 
burning
Cooking times may differ from your previous 
oven. Check that you are using the recommended 
temperatures and shelf positions. See the ‘Oven 
cooking guide’ section of these instructions. 
The oven control settings and cooking times are 
intended to be used only as a guide. Individual 
tastes may require the temperature to be altered 
either way, to get the results you want. Try cooking 
at different temperature setting.
The oven is not cooking evenly
Do not use a tin or baking tray larger than 340mm 
x 340mm in the Main oven or 232mm x 321mm in 
the Tall oven. 
If you are cooking a large item, be prepared to turn 
it round during cooking.  
If two shelves are used, check that space has been 
left for the heat to circulate. When a baking tray is 
put into the oven, make sure it is placed centrally 
on the shelf.  
Check that the door seal is not damaged and that 
the door catch is adjusted so that the door is held 
firmly against the seal. 
A dish of water when placed on the shelf should be 
the same depth all over. (For example, if it is deeper 
at the back, then the back of the cooker should be 
raised up or the front lowered). If the cooker is not 
level arrange for your supplier to level it for you.