Broilmaster H3XN-1 User Manual

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B101623-2-0112
Page 17
WARRANTY TERMS
Limited Five-Year Parts Warranty – Against Rust-Through
 
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.
• 
Infrared Burners on R3 or R3B
• 
Flare Buster™ Ceramic Flavor Enhancers
• 
Painted Electro-Galvanized Steel Components
• 
Stainless Steel Smoker Shutter
Limited Two-Year Parts Warranty – Against Rust-Through
 
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.
• 
Porcelain Coated Steel Briquette Racks
• 
Chrome-Plated Warming Rack
• 
Stainless Steel Flavor Screen
• 
Stainless Steel Heat Shield
Limited One-Year Parts Warranty 
 
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.
• 
Valves, knobs, ignitors, labels, hoses, fittings and all other parts and accessories – including those made from stainless steel – 
unless specified above
• 
Paint on Aluminum Grill Head
Duties Of The Owner
 
The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the ap-
pliance.
 
A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period.
 
Ready access to the appliance for service.
What Is Not Covered
 
Damages that might result from the use, misuse, or improper installation or storage of this appliance.
 
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
 
Claims that do not involve defective workmanship or materials.
 
Unauthorized service or parts replacements.
 
Removal and reinstallation cost.
 
Inoperable due to improper or lack of maintenance.
 
The costs of a service call to diagnose a problem and labor for replacement or repairs.
How To Get Service
 
To make a claim under this warranty, please have your receipt available and contact your installing dealer.  Provide the dealer 
with the model number, serial number, type of gas, and purchase verification.  The installing dealer is responsible for providing service 
and will contact the factory to initiate any warranted parts replacements.  Empire will make replacement parts available at the factory.  
Shipping expenses are not covered.
 
If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department, 
Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to info@empirecomfort.com with “Consumer 
Relations” in the subject line.
Your Rights Under State Law
 
This warranty gives your specific legal rights, and you may also have other rights, which vary from state to state.
Broilmaster is a Division of Empire Comfort Systems, Inc.