Sony CECH-2501B User Manual

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Bef
ore requesting ser
vice
US
Other issues
The system makes noise.
When using the system in a location where heat can build up, such 
as in an enclosed AV cabinet, on carpet or a cushion, or near a wall 
(within 10cm of the wall), the internal fan will rotate rapidly to reduce 
the system’s temperature and this may generate increased noise. 
Move the system to a location with good ventilation.
Depending on how a disc is being used, such as when copying an 
audio CD to the hard disk or starting software from a disc, disc 
noise may be louder than normal.  
Furthermore, some software may cause more disc noise than 
others.
You forgot your password for security settings.
If you restore the system using 
 (Settings)   
 (System Settings) 
 [Restore Default Settings], your password will return to "0000". 
However, note that all settings other than the password will also be 
reset. Once these settings are reset, they cannot be recovered.
The system is warm.
When the system is being used or is turned on, it may become 
warm. This is not a malfunction.
The screen freezes during gameplay.
Check whether the disc is scratched or dirty. If dirty, wipe it gently 
with a soft cloth.
If you have game data for PlayStation
®
3 format software installed, 
try deleting the game data and reinstalling the software. Select
 (Game)   
 (Game Data Utility), press the   button, and 
then delete the game data from the options menu. Next, reinstall the 
PlayStation
®
3 format software. Be careful not to delete the saved 
data for the game.
The screen is frozen. The system does not operate.
Disconnect all accessories such as USB devices from the system, 
and then restart the system. Pressing the power button for 15 
seconds or longer will force the system to turn off (enter standby 
mode). After the system turns off, turn it on again.
The power indicator is flashing red and green alternately.
The interior of the system may have become too warm. This is 
typically due to the operating environment. Check whether the 
system is being used in a warm location. Ensure that vents are not 
blocked and that adequate airflow exists around the system. 
Continuing to use the system in the above condition will cause it to 
stop functioning. Turn the system off and leave it unused until it 
cools down. After the system cools down, turn it on again.
The system does not recognize content.
The content may be of a format that is not supported by the system. 
Content of types not supported by the system will not be 
recognized. For information on supported formats, refer to the 
online user’s guide (http://manuals.playstation.net/document/).