Sony 4-152-678-11 User Manual

Before requesting service

Go through this section if you experience difficulty in 
operating the PSP

®

 system. For additional 

troubleshooting information, visit  
www.us.playstation.com/support. Should any problem 
persist, contact SCEA Consumer Services (

 back 

cover) for assistance.



  The battery charge may have run out. Charge the battery.



  When using the AC adaptor to charge the battery, check the 

following:
–  The AC power cord is fully inserted into the AC adaptor 

and the electrical outlet.

–  The USB cable is fully inserted into the system and the 

AC adaptor.

–  The correct AC adaptor for this product is being used.



  When using a USB device connected to the system to 

charge the battery, check or make note of the following:
–  The USB cable is fully inserted into the system and the 

USB device.

–  The USB device is turned on.

–  The system is set to USB mode. If [USB Mode] is not 

displayed on the screen, select 

 (Settings)   

 

(USB Connection).

–  Some USB devices cannot be used to charge the battery. 

For details, see "Charging methods" (

 page 22).

–  During gameplay and other operations, the battery cannot 

be charged using a USB device.



  The battery may not charge efficiently or charging may take 

longer depending on the usage conditions and 
environmental factors. For details, see "Information about 
the battery charge" (

 page 21).



  Check that the multi-use connector on the bottom of the 

system is free of dust. In addition, check that the AC 
adaptor and USB cable connectors are clean. If the 
connectors are dirty, wipe them with a soft, dry cloth.



  The charge may run out sooner depending on the storage 

method, usage conditions or environment factors. For 
details, see "Information about the battery charge" (

 

page 21).



  The battery inside the PSP

®

 system may bulge as the 

battery ages. Contact SCEA Consumer Services (

 back 

cover) for assistance.