Polycom 7000 User Manual

 

System Management and Maintenance

Polycom, Inc. 

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The specified server’s CPU and/or I/O bandwidth usage is exceptionally high. 

This can be caused by activities such as backup creation, CDR downloading, logging at too high a level, or 
refreshing an extremely large Active Directory cache. 

The cause may also be a system health problem or a runaway process. Go to Maintenance > 
Troubleshooting Utilities > Top to see if a process is monopolizing CPU resources. 

Create a new backup and download it, and then contact Polycom Global Services. 

See also:

 

The following alerts provide information on changes in data synchronization between servers in the cluster.

The specified cluster is supposed to have two servers, but a software version mismatch makes it impossible 
for them to form a redundant two-server cluster. 

Possible explanations: 

● Someone upgraded one server of the cluster while the other was turned off or otherwise unavailable. 
● An expansion server was added to a single-server cluster, but the new server wasn’t patched to the 

same software level as the existing server. 

● An RMA replacement server wasn’t patched to the same software level as the existing server. 

If you’re logged in to that cluster, click the link to go to the Software Upgrade page. If not, log into that 
cluster and go to Maintenance > Software Upgrade. Check Operation History. 

Log into the physical address of the server that was unable to join the cluster and upgrade it to match the 
other server. After it restarts, it will join the cluster. 

See also:

 

The time on the two servers in the specified cluster has drifted apart by an unusually large amount. This 
may indicate a configuration issue or a problem with one of the servers. Contact Polycom Global Services. 

See also: