Polycom 7000 User Manual

 

System Management and Maintenance

Polycom, Inc. 

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Click the link to go to the Network > Site Topology > Sites page to begin troubleshooting. Try expanding 
the ISDN number ranges specified in the site’s ISDN Range Assignment section.

See also:

The specified cluster has detected that the external SIP peer named <sippeer> is not responding.

Click the link to go to the Network > External SIP Peers page to view the settings of the specified external 
SIP peer.

See also:

The following alerts provide information on possible bandwidth management issues and other bandwidth 
management events.

The DMA system has disallowed the specified number of calls <N> from starting, as there is not enough 
bandwidth to carry the calls on the site topology segment (subnet, site, or site link) with the name 
<throttlepoint>.

Click the link to go to the Reports > Call History page, where the first call to be rejected during this event 
is displayed. If possible in your environment, increase the bandwidth available to this subnet, site, or site 
link.

See also:

The System Log Files page lists the available system log file archives and lets you run the following Action 
list commands: 

● Roll Logs — Closes and archives the current log files and starts new log files. If you have a 

supercluster, you’re prompted to choose the cluster whose log files you want to roll. 

● Download Active Logs — Creates and downloads an archive that contains snapshots of the current 

log files, but doesn’t close the current log files. If your system is a two-server cluster, in the File 

Download dialog you can select which server’s logs to download. 

● Download Archived Logs — Downloads the selected log file archive.