Polycom 7000 User Manual

Page of 437
 
Device Management
Polycom, Inc. 
89
 
See also: 
 
Endpoints
The Endpoints page provides access to information about the devices known to the Polycom 
RealPresence DMA system. From it, you can: 
● View details about a device. 
● View the call history or registration history of a device. 
● Add aliases for a device, edit or delete added aliases (but not aliases with which the device 
registered), and configure the class of service settings. 
● Block a device, which prevents it from registering. 
● Unblock a blocked device, allowing it to register. 
● Quarantine a device, which allows it to register (or remain registered), but not to make or receive 
calls. 
● Remove a quarantined device from quarantine, allowing it to make and receive calls. 
● Delete an inactive device or devices. An inactive device is one whose registration has expired. 
Depending on your Registration Policy settings (see 
), inactive devices may be 
automatically deleted after a specified number of days. 
● Select multiple devices to block/unblock, quarantine/unquarantine, delete, or change specific settings 
of (device authentication, permanent registration, and class of service). 
● Manually add a device. The registration status of the device depends on the system’s registration 
policy (see 
● Associate a user with a device. 
The search pane above the list lets you find devices matching the criteria you specify. The default search 
finds all endpoints with active registrations. Click the down arrow to expand the search pane. 
The system matches any string you enter against the beginning of the values for which you entered it. If you 
enter “10.33.17” in the IP address field, it displays devices whose IP addresses are in that subnet. To 
search for a string not at the beginning of the field, you can use an asterisk (*) as a wildcard. 
Property Changes 
Lists each property change in the call, showing the value, time, and sequence 
number of the associated event. 
QoS 
Quality of service data is only available if one of the endpoints is a registered 
H.323 endpoint that supports IRQs. This tab displays a graph showing how 
QoS varied during the call. The horizontal scale and frequency of data points 
(dots on the lines of the graph) vary based on the length of the call. 
Hover over a data point to see the value at that point. 
Note: RealPresence Resource Manager integration and user-to-device association
If the Polycom RealPresence DMA system is integrated with a Polycom RealPresence Resource 
Manager system, it receives user-to-device association information from that system, and you can 
only associate users with devices on the Polycom RealPresence Resource Manager system. 
Tab/Field/Column 
Description