Microsoft 4.5.X User Manual

Welcome to the Account Reset Console

Thanks for using the Account Reset Console!

Thank you for using Lieberman Software’s Account Reset Console! The Account Reset
Console, or “ARCWeb” for short, provides your Help Desk with the ability to reset domain
account passwords/account flags, and allows users to reset their own forgotten or expiring
passwords in a fully audited and delegated manner via any web browser. Features of the
Account Reset Console include:

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The ability to control which users or members of the Help Desk have access to the
application

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The ability to regulate which group(s) or users each Help Desk person is allowed to
manage

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The ability to reset or delegate the authority to reset disabled and locked accounts

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The ability to allow authorized users to change or reset their own passwords,
eliminating Help Desk calls for password resets

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The ability to allow users to reset their own forgotten passwords based on user identity
validation against any relational database

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The ability to schedule tasks and reports on all managed users

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And more!

The Account Reset Console Web Interface

The Account Reset Console is an entirely web-based application which can be completely re-
skinned to match your corporate colors and logos.  It can be accessed through any web
browser.  The Account Reset Console’s user interface is designed to be simple to understand
and to put all features of the tool no more than a few clicks away, for quick and easy
administration.  Here is a quick introduction to the interface: