Microsoft 4.5.X User Manual

Configuring the Account Reset Console

Overview

Once you have installed and logged into the Account Reset Console, there are a few steps you
will need to take to configure the tool to function properly with your network. You can use the
tool at any point, but properly configuring it will unlock the full functionality of the product and
allow you to explore every feature it offers.

We recommend that you begin working with the Account Reset Console by:

1.  Granting Super-User access rights
2.  Configuring managed domains
3.  Setting up data sources and logging
4.  Selecting program features
5.  Configuring email
6.  Setting up group permissions
7.  Viewing logs

Once you have finished these, the core functionality of the Account Reset Console will be
completely accessible to yourself and those you delegate authority to. You can then proceed
to configure the advanced features of ARCWeb:

1.  Configuring verification questions and answers
2.  Reviewing data security
3.  Updating the application’s appearance
4.  Setting up the mobile site (if applicable)
5.  Scheduling tasks
6.  Configuring licensing

Granting super-user access rights

When you first installed Account Reset Console, you were asked for a group that would be
granted initial access. This group is also granted Super-User access. Super-User access
allows the users of the identified group to be able to perform any actions in the tool including
changing verification questions, database settings, and licensing. You can update these
permissions at any time, but if you have certain administration accounts or groups that you
would like to have unfettered access to the tool, now is a good time to configure them for your
convenience.

You can find super-user configuration under the “Configuration” main menu item, under the
“Super-Users” side menu tab: