Yamaha Ro8-D User Manual

Page of 26
Troubleshooting
 Owner’s Manual
18
Messages
Errors, warnings, and certain other types of information 
are displayed via the Ri8-D/Ro8-D front panel indicators. 
Messages are also displayed in the Dante Controller Error 
Status field.
Each indicator lights or flashes as described below:
Error Messages
When an error occurs, the indicators for all channels will 
flash until the error is resolved, and the SYSTEM indicators 
will light and/or flash cyclically as shown in the chart below. 
In that case, repair is required. Contact your Yamaha dealer. 
Warning Messages
The indicators will light and/or flash as shown until the 
cause is resolved.
If the green [SYNC] indicator is unlit, the unit’s clock is 
unconfirmed.
If the green indicator is flashing, the unit is the clock 
master.
If the green indicator is lit, the unit is the clock slave and the 
clock is synchronized.
No call-out
The indicator is off.
Light
The indicator remains lit steadily.
Flash
The indicator continues to flash.
Flash x2
The indicator flashes twice cyclically.
Flash x3
The indicator flashes three times cyclically.
SYSTEM 
Indicators
Description
Possible Solution
An internal error has 
occurred.
The device has 
failed. Contact your 
Yamaha dealer for 
repair. 
The MAC address 
setting has been cor-
rupted and no com-
munication can 
occur via Dante.
The internal mem-
ory has been cor-
rupted.
Use the front-panel 
DIP switches to set 
START UP MODE to 
REFRESH, then 
restart the unit. If the 
problem persists 
after setting START 
UP MODE back to 
RESUME, consult 
your Yamaha dealer.
UNIT ID is not 
unique.
Set a unique UNIT 
ID number for the 
Dante network.
The DIP switches are 
not set correctly.
Check the DIP switch 
settings, and set 
them correctly.
Flash x2
Flash x3
Flash x3
Light
Light
Flash
SYNC Indicators
Description
Possible Solution
The word clock is not 
set correctly.
Set the clock mas-
ter and sampling 
frequency correctly 
on the Ri8-D/ 
Ro8-D-native 
device or in Dante 
Controller.
Dante Network circuit 
is broken.
Make sure that the 
Ethernet cables are 
not removed or 
short-circuited.
Other Dante-compati-
ble devices cannot be 
found due to an incor-
rectly-wired Dante Net-
work.
Make sure that the 
Ethernet cables are 
connected cor-
rectly.
SYNC Indicators
Description
Possible Solution
A non-GbE-compati-
ble device is con-
nected.
When transferring 
audio via Dante, 
use device that 
supports GbE.
The SECONDARY 
connector has taken 
over communications 
during redundant net-
work operation.
Check the circuit 
connected to the 
PRIMARY connec-
tor.
An abnormality has 
occurred on the circuit 
connected to the SEC-
ONDARY connector 
during redundant net-
work operation.
Check the circuit 
connected to the 
SECONDARY con-
nector.
Flash
Flash x2
Flash x3
Light
Light 
or 
flash
Flash
Light 
or 
flash
Flash x2
Light 
or 
flash