Toshiba e-STUDIO203 User Manual

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Before Calling Service Technician    95
Before Calling Service Technician
When you encounter trouble using this equipment, check the items listed below.
General operation
Phenomenon
Usual cause
Countermeasure
The equipment does not 
operate at all.
The power cable is not 
plugged in securely.
Plug in the power cable securely.
The equipment does not 
operate even when you press 
any of the buttons.
One or more of the message 
lamps is lit or blinking.
Check which lamp is lit or blinking and 
take any countermeasure accordingly.
The equipment is in the 
energy saving mode.
Press the [ENERGY SAVER] button to 
cancel this mode.
The access code needs to 
be keyed in (when the equip-
ment is managed under the 
access code function).
Key in the 3-digit access code.
(For the details of the access code set-
ting, ask your service technician.)
It has been a short time 
since the power was turned 
ON.
Wait for the completion of warm-up and 
then try again.
Scanning stops in the middle.
(The [START] lamp is lit and 
the [FUNCTION CLEAR] 
lamp is blinking.)
The built-in memory of the 
equipment has become full.
Press the [START] button to copy the data 
scanned so far. Press the [FUNCTION 
CLEAR] button to delete the data 
scanned so far.
Copying stops in the middle. 
(The [START] lamp and the 
middle paper jam position 
lamp (
) are lit and the 
[FUNCTION CLEAR] lamp is 
blinking.)
Approx. 250 sheets of paper 
have continuously exited and 
the equipment stops copy-
ing to prevent the copied 
paper from overflowing from 
the tray.
Remove the paper from the receiving tray, 
and then press the [START] button. Copy-
ing resumes. Press the [FUNCTION 
CLEAR] button to end the copy job.
Printing stops in the middle. 
(The [START] lamp and the 
middle paper jam position 
lamp (
) are lit and the “Out 
of paper” error dialog box is 
displayed in the TOSHIBA 
Viewer.)
Approx. 250 sheets of paper 
have continuously exited and 
the equipment stops printing 
to prevent printed paper from 
overflowing from the tray.
Remove the paper from the receiving tray, 
press the [START] button, and then click 
the [OK] button in the “Out of paper” error 
dialog box in the TOSHIBA Viewer. Print-
ing resumes.
“ALP” appears on the LED 
display.
The equipment is in the low 
power mode.
The equipment automatically enters into 
this mode when a specified period of time 
has passed since its last use. Copying is 
enabled.
“SLP” appears on the LED 
display.
The equipment is in the 
sleep mode.
The equipment automatically enters into 
this mode when a specified period of time 
has passed since its last use. Warm-up 
starts either when print data are received 
or when any button on the control panel is 
pressed. Copying is enabled when the 
warm-up has finished.
Even when the equipment is 
connected with a PC by a 
USB cable, the equipment is 
not recognized.
This cable is not certified 
according to the USB2.0 Hi-
Speed.
Use a USB2.0 Hi-Speed certified cable.
The equipment is connected 
with a PC via a USB hub.
When the equipment is connected with a 
PC via a USB hub, the equipment may 
not be recognized. Connect it with a PC 
directly by a USB cable.