Philips 273E3LSB/00 User Manual

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7. Customer care and warranty
 Note
A red or blue bright dot must be more than 50 
percent brighter than neighboring dots while 
a green bright dot is 30 percent brighter than 
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels 
that are always dark or 'off'. That is, a dark dot is 
a sub-pixel that stands out on the screen when 
the monitor displays a light pattern. These are the 
types of black dot defects:
Proximity of Pixel Defects 
Because pixel and sub pixels defects of the same 
type that are near to one another may be more 
noticeable, Philips also specifies tolerances for the 
proximity of pixel defects.
Pixel  Defect Tolerances
In order to qualify for repair or replacement due 
to pixel defects during the warranty period, a TFT 
LCD panel in a Philips flat panel monitor must 
have pixel or sub pixel defects exceeding the 
tolerances listed in the following tables.
BRIGHT DOT DEFECTS
ACCEPTABLE LEVEL
1 lit subpixel
3
2 adjacent lit subpixels
1
3 adjacent lit subpixels (one white pixel)
0
Distance between two bright dot defects*
>15mm
Total bright dot defects of all types
3
BLACK DOT DEFECTS
ACCEPTABLE LEVEL
1 dark subpixel
5 or fewer
2 adjacent dark subpixels
2 or fewer
3 adjacent dark subpixels
0
Distance between two black dot defects*
>15mm
Total black dot defects of all types
5 or fewer
TOTAL DOT DEFECTS
ACCEPTABLE LEVEL
Total bright or black dot defects of all types
5 or fewer
 Note 
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
2. This monitor is ISO 9241-307 compliant.( ISO9241-307 : Ergonomic requirement, analysis and 
compliance test methods for electronic visual displays)