Philips AS351/05 User Manual

22 EN

7 Troubleshooting

Warning

 

•

Never remove the casing of this device.

To keep the warranty valid, never try to repair 

the system yourself. 

If you encounter problems when using this 

device, check the following points before 

requesting service. If the problem remains 

unsolved, go to the Philips Web page (www.

philips.com/support). When you contact Philips, 

make sure that the device is nearby and the 

model number and serial number are available.

 

No power

 • Make sure that the AC power adaptor of 

the device is connected properly.

 • Make sure that there is power at the AC 

outlet.

 • Make sure that the batteries are inserted 

correctly.

 • If the speaker is powered by the batteries, 

make sure that the adapter is not 

connected to the device.

 

No sound or poor sound

•  Adjust the volume of the docking system.

•  Adjust the volume of your phone.

 

No response from the unit

 • Disconnect and reconnect the AC power 

plug, then turn on the unit again.