Philips PPF650E/GBB User Manual

If a problem occurs that cannot be corrected with the
instructions in this user manual (see also the help below),
follow the steps given here.

Pull out the power plug.

Wait at least ten seconds, then plug the power plug
back into the socket.

Follow the instructions on the display and in the error
report. If the problems repeats, please contact our tech-
nical customer service or your retailer. 

 

 

 

The time and date flash on the display.

You must check the time and date after a short power fail-
ure. Confirm with OK.

Faxes sent are of poor quality.

Change the resolution from RESOL.: STANDARD to 
RESOL.: FINE or RESOL.: PHOTO.
Change the contrast.
Clean the scanner and the document feed slot.
Test the device by making a copy of the document. If the 
device is in order, the device of the recipient might be de-
fective.

The device produces black lines when sending or printing. Clean the scanner and the document feed slot.

Copy is blank.

Insert the documents face up into the document feeder.

Printing is interrupted.

Paper or document jam, no paper or ink film. Follow the 
instructions on the display and in the error report.
There could be a small pause after printing several pages. 
The device continues printing automatically.

No printing

Check if you have inserted clamped paper correctly. The le-
ver on the right hand side next to the paper feeder must be 
folded backwards.

Documents are not properly fed.

Clean the scanner and the document feed slot.

The device rings once, remains silent for a short while and 
starts ringing again.

This is absolutely normal. The fax switch checks the call af-
ter the first ring. If it is a voice call, the device continues to 
ring.

No dial tone

Check the installation of the device. Connect the telephone 
cable to the socket marked LINE. Insert the telephone plug 
into your PTT line socket.