Toshiba Z930-S9311 User Manual

Page of 169
GMAD00338012
12/12
If you need assistance:
Technical support is available online at Toshiba’s Web site at 
 At this Web site, you will find answers for 
many commonly asked technical questions plus many 
downloadable software drivers, BIOS updates, and other 
downloads.
For more information, see 
 in this guide.
Portégé
®
 Z930 Series 
User’s Guide

Summary of Contents of user manual for Toshiba Z930-S9311

  • Page 1: Portégé® Z930 Series User’s GuidePortégé® Z930 Series User’s Guide If you need assistance: ❖ Technical support is available online at Toshiba’s Web site at...
  • Page 22 Handling the cord on this product will expose you to lead, a chemical known to the State of California...
  • Page 3 3 Critical Applications The computer you have purchased is not designed for any “critical applications.” “Critical applications” means life...
  • Page 44 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖...
  • Page 5 5 Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15...
  • Page 66 Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far...
  • Page 7 7 This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz...
  • Page 88 chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled bin symbol...
  • Page 9 9 Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and...
  • Page 1010 The indication shown below appears on this equipment. (1) (2) (3) 2.4FH1 (4) 1 2.4: This equipment uses a...
  • Page 11 11 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside...
  • Page 1212 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150-5250 MHz 5250-5350 MHz...
  • Page 13 13 Bluetooth® Wireless Technology Interoperability Bluetooth® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth...
  • Page 1414 Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA...
  • Page 15 15 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright...
  • Page 1616 Trademarks Portégé and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba...
  • Page 17 17 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use...
  • Page 18: ContentsContents Introduction................................................................................ 24 This guide ...............................................................26 Safety icons ............................................................27 Other icons used...............................................27 Your computer’s features and specifications ....28 Other documentation...
  • Page 19 Contents 19 Check list ..........................................................34 Precautions.......................................................34 Important information on your computer’s cooling fan ..................................................36 Setting up your computer .......................................37...
  • Page 2020 Contents Caring for your computer........................................63 Cleaning the computer ......................................63 Moving the computer........................................63 Using a computer lock ......................................64 Chapter 2:...
  • Page 21 Contents 21 Chapter 4: Exploring Your Computer’s Features..................... 83 Exploring the Start screen.......................................83 Charms .............................................................84 Tiles ..................................................................85 Exploring the...
  • Page 2222 Contents Service Station......................................................111 Trusted Platform Module (TPM) ...........................112 TOSHIBA Application Installer...............................113 Fingerprint Utility ..................................................114 Fingerprint utility limitations ...........................114 Using...
  • Page 23 Contents 23 Toshiba’s worldwide offices..................................141 Appendix A: TOSHIBA Function Keys.................................... 143 Functions ..............................................................143 Lock (Instant security) ....................................144 Power plan......................................................144...
  • Page 24: IntroductionIntroduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany...
  • Page 25 Introduction 25 When considering additions to your home office, purchase products that have earned the ENERGY STAR® for all...
  • Page 2626 Introduction This guide NOTE The product specifications and configuration information are designed for a product Series. Your particular model...
  • Page 27 Introduction Safety icons 27 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards...
  • Page 2828 Introduction Other documentation Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for...
  • Page 29: Chapter 1: Getting StartedChapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains...
  • Page 3030 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers...
  • Page 31 Getting Started Selecting a place to work 31 ❖ Avoid glare: position the notebook so that light sources (lamps...
  • Page 3232 Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder...
  • Page 33 Getting Started Selecting a place to work 33 ❖ Take short, strategically spaced rest breaks to avoid eye strain...
  • Page 3434 Getting Started Selecting a place to work For more specific recommendations on the safety and comfort of your computer...
  • Page 35 Getting Started Selecting a place to work 35 Never allow any liquids to spill into any part of your...
  • Page 3636 Getting Started Selecting a place to work Handle discs carefully. Avoid touching the surface of the disc. Grasp it...
  • Page 37 Getting Started Setting up your computer 37 Setting up your computer TECHNICAL NOTE: You must complete all setup steps...
  • Page 3838 Getting Started Connecting to a power source Always use the TOSHIBA AC adaptor that was provided with your computer,...
  • Page 39 Getting Started Connecting to a power source 39 _ + 2 Plug the AC adaptor cord into the DC-IN...
  • Page 4040 Getting Started Charging the main battery Charging the main battery NOTE The computer’s battery is not accessible by the...
  • Page 41 Getting Started Registering your computer with Toshiba 41 When you turn on the computer for the first time, do...
  • Page 4242 Getting Started To Shut down your computer NOTE To register online, you must be connected to the Internet. To...
  • Page 43 Getting Started To place your computer in Sleep mode 43 3 In the lower right of the screen click...
  • Page 4444 Getting Started Adding optional external devices Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends...
  • Page 45 Getting Started Recovering the Internal Storage Drive 45 Recovery option Description Refresh your PC This option allows you to...
  • Page 4646 Getting Started Recovering the Internal Storage Drive Creating recovery media NOTE To purchase an optional external writable optical disc...
  • Page 47 Getting Started Recovering the Internal Storage Drive 47 The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA...
  • Page 4848 Getting Started Recovering the Internal Storage Drive 5 Click the Create button in the TOSHIBA Recovery Media Creator utility...
  • Page 49 Getting Started Recovering the Internal Storage Drive 49 2 Do one of the following: ❖ If your recovery files...
  • Page 5050 Getting Started Recovering the Internal Storage Drive You can recover the factory default software (refresh your PC), while the...
  • Page 51 Getting Started Recovering the Internal Storage Drive 51 5 Scroll down to “Refresh your PC without affecting your files,”...
  • Page 5252 Getting Started Recovering the Internal Storage Drive 8 Your system will restart. The “Refreshing your PC” window appears. When...
  • Page 53 Getting Started Recovering the Internal Storage Drive 53 5 Scroll down to “Remove everything and reinstall Windows,” and click...
  • Page 5454 Getting Started Recovering the Internal Storage Drive The “Ready to reset your PC” screen appears. (Sample Image) Ready to...
  • Page 55 Getting Started Using the touch pad 55 Search field (Sample Image) Installing drivers and applications 2 Click Next. 3...
  • Page 5656 Getting Started Using the touch pad ❖ Zoom out to see more information at once Touch pad Fingerprint reader*...
  • Page 57 Getting Started Using the touch pad 57 To: Do the following: Example: Open or activate an 1 Move the...
  • Page 5858 Getting Started Using the touch pad To: Do the following: Example: Zoom in/out To zoom in: ❖ Place two...
  • Page 59 Getting Started Connecting an external device 59 Disabling or enabling the touch pad The touch pad is enabled by...
  • Page 6060 Getting Started Using external display devices 3 Connect the device’s power cable to a live electrical outlet (if applicable)....
  • Page 61 Getting Started Using external display devices 61 3 Connect the device’s power cable to a live electrical outlet. 4...
  • Page 6262 Getting Started Customizing your computer’s settings (Sample Image) Display options window NOTE The ( ) + P keys navigate...
  • Page 63 Getting Started Caring for your computer 63 You may also wish to customize your power usage settings. For more...
  • Page 6464 Getting Started Caring for your computer Using a computer lock You may want to secure your computer to a...
  • Page 65: Chapter 2: Learning the BasicsChapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips...
  • Page 6666 Learning the Basics Using the keyboard ❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space...
  • Page 67 Learning the Basics Using the keyboard 67 Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys...
  • Page 6868 Learning the Basics Mouse properties Mouse properties Mouse properties allow you to change your pointing device or mouse settings....
  • Page 69 Learning the Basics Saving your work 69 Below is an example using the Search field to start an app:...
  • Page 7070 Learning the Basics Toshiba’s online resources HINT: Backing up all the files on your internal storage drive may take...
  • Page 71: Chapter 3: Mobile ComputingChapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer...
  • Page 7272 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only, and...
  • Page 73 Mobile Computing Running the computer on battery power 73 Power management Your computer ships with the power management options...
  • Page 7474 Mobile Computing Monitoring main battery power Please make a complete back up of your data to external media before...
  • Page 75 Mobile Computing Monitoring main battery power 75 NOTE Battery life and charge time may vary, depending upon power management...
  • Page 7676 Mobile Computing Monitoring main battery power Move the pointer over the power icon in the Notification area. A pop-up...
  • Page 77 Mobile Computing Monitoring main battery power 77 3 Click Change plan settings under the power plan to be customized....
  • Page 7878 Mobile Computing Monitoring main battery power These power-saving options control the way in which the computer is configured. By...
  • Page 79 Mobile Computing Using the eco power plan 79 5 Click Change plan settings to choose the plan you want...
  • Page 8080 Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power,...
  • Page 81 Mobile Computing Disposing of your computer 81 Maintaining your battery Fully discharging your battery pack will allow better accuracy...
  • Page 8282 Mobile Computing Traveling tips TECHNICAL NOTE: When traveling by air, you may be required to pass your computer through...
  • Page 83: Chapter 4: Exploring Your Computer’s FeaturesChapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer....
  • Page 8484 Exploring Your Computer’s Features Exploring the Start screen For detailed information on the new Windows 8 functionality, refer to...
  • Page 85 Exploring Your Computer’s Features Exploring the desktop 85 Tiles Tiles can be accessed and launched from the Start screen....
  • Page 8686 Exploring Your Computer’s Features Exploring the desktop You may see various icons displayed on your system desktop, for example:...
  • Page 87 Exploring Your Computer’s Features Windows® Store 87 To activate a specific task, click the appropriate Notification area icon. Notifications...
  • Page 8888 Exploring Your Computer’s Features Setting up for communications Using Wireless LAN connectivity NOTE Wireless connectivity and some features may...
  • Page 89 Exploring Your Computer’s Features Exploring audio features 89 Exploring audio features You can use your computer to record sounds...
  • Page 9090 Exploring Your Computer’s Features Using the Web Camera TECHNICAL NOTE: When using amplified speakers, use speakers that require an...
  • Page 91 Exploring Your Computer’s Features Using the Memory card reader 91 Using the Memory card reader (Available on certain models.)...
  • Page 9292 Exploring Your Computer’s Features Using the Memory card reader Removing memory media 1 If you are not currently on...
  • Page 93: Chapter 5: UtilitiesChapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your...
  • Page 9494 Utilities Desktop Assist ❖ Recovery Media Creator ❖ Service Station ❖ Trusted Platform Module (TPM) ❖ TOSHIBA Application Installer...
  • Page 95 Utilities Desktop Assist 95 Media & Entertainment (Sample Image) Desktop Assist window – Media & Entertainment tab
  • Page 9696 Utilities Desktop Assist Tools & Utilities The features that may be available in this category are: ❖ eco Utility®...
  • Page 97 Utilities Desktop Assist 97 Support & Recovery The features that may be available in this category are: ❖ Cooling...
  • Page 9898 Utilities eco Utility® eco Utility® The eco Utility® monitors your power savings from using the eco power plan by...
  • Page 99 Utilities Setting passwords 99 Setting passwords Setting a password lets you walk away from your computer while providing additional...
  • Page 100100 Utilities Setting passwords (Sample Image) Supervisor Password tab 4 Click Set. 5 Enter your password, and then enter it...
  • Page 101 Utilities Setting passwords 101 Using a user password A user password provides power-on password protection. Setting a user password...
  • Page 102102 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system....
  • Page 103 Utilities System Settings 103 ❖ Display—Allows you to select the internal LCD and/or external monitor to be used when...
  • Page 104104 Utilities Sleep and Charge ❖ Advanced Settings—Allows you to set conditions for advanced devices and functions, including Core Multi-...
  • Page 105 Utilities Sleep and Charge 105 NOTE ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus...
  • Page 106106 Utilities Sleep and Charge Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the...
  • Page 107 Utilities Function Key 107 Function Key TOSHIBA Function Key enables functions that are activated when pressing specific keys or...
  • Page 108108 Utilities Cooling Performance Diagnostic Tool Cooling Performance Diagnostic Tool The Cooling Performance Diagnostic Tool is a utility that checks...
  • Page 109 Utilities PC Diagnostic Tool 109 PC Diagnostic Tool This utility can help diagnose problems with devices in your computer....
  • Page 110110 Utilities PC Health Monitor PC Health Monitor (Available on certain models.) The PC Health Monitor software program monitors computer...
  • Page 111 Utilities Recovery Media Creator 111 Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media...
  • Page 112112 Utilities Trusted Platform Module (TPM) Trusted Platform Module (TPM) NOTE This section only applies to systems with TPM. Your...
  • Page 113 Utilities TOSHIBA Application Installer 113 TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and...
  • Page 114114 Utilities Fingerprint Utility Fingerprint Utility (Available on certain models.) The fingerprint utility can be used to replace the keyboard-based...
  • Page 115 Utilities Fingerprint Utility 115 Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment,...
  • Page 116116 Utilities Fingerprint Utility ❖ Clean the reader with a lint-free cloth. Do not use detergent to clean the reader....
  • Page 117 Utilities Fingerprint Utility 117 Fingerprint reader limitations ❖ The fingerprint reader compares and analyzes the unique characteristics in a...
  • Page 118: Chapter 6: If Something Goes WrongChapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify...
  • Page 119 If Something Goes Wrong Problems when you turn on the computer 119 3 Select the application you want to...
  • Page 120120 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error...
  • Page 121 ® If Something Goes Wrong The Windows operating system is not working 121 2 Check the INPUT specifications on...
  • Page 122122 If Something Goes Wrong The Windows® operating system is not working You now have several options: Refresh your computer...
  • Page 123 ® If Something Goes Wrong The Windows operating system is not working 123 Startup Settings In previous Operating Systems...
  • Page 124124 If Something Goes Wrong Fixing a problem with Device Manager My browser cannot find the URL address I typed...
  • Page 125 If Something Goes Wrong Memory problems 125 Checking device properties Device Manager provides a way to view the properties...
  • Page 126126 If Something Goes Wrong Power and the batteries Power and the batteries Your computer receives its power through the...
  • Page 127 If Something Goes Wrong Keyboard problems 127 For more information on maintaining battery power, see “Changing the main battery”...
  • Page 128128 If Something Goes Wrong Display problems The screen does not look correct. You can change the display settings by...
  • Page 129 If Something Goes Wrong Disk or storage drive problems 129 Small bright dots appear on your TFT display when...
  • Page 130130 If Something Goes Wrong Disk or storage drive problems 3 Right-click the drive you wish to check. (Sample Image)...
  • Page 131 If Something Goes Wrong Sound system problems 131 Your data files are damaged or corrupted. Refer to your software...
  • Page 132132 If Something Goes Wrong Wireless networking problems Make sure you installed the proper printer drivers as shown in the...
  • Page 133 If Something Goes Wrong Wireless networking problems 133 ❖ Verify that the Service Set Identifier (SSID), or network name,...
  • Page 134134 If Something Goes Wrong Develop good computing habits The Windows® operating system wireless management utility does not work. If...
  • Page 135 If Something Goes Wrong Develop good computing habits 135 If you have installed your own applications, you should back...
  • Page 136136 If Something Goes Wrong Develop good computing habits 3 In the left pane, click System Protection. The System Protection...
  • Page 137 If Something Goes Wrong Develop good computing habits 137 8 Close all programs and save all open files. 9...
  • Page 138138 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a few...
  • Page 139 If Something Goes Wrong Develop good computing habits 139 5 Use the new hardware or software for a while,...
  • Page 140140 If Something Goes Wrong If you need further assistance The “USB Wakeup function” does not work. ❖ When the...
  • Page 141 If Something Goes Wrong Other Toshiba Internet Web sites 141 Contacting Toshiba Toshiba’s Technical Support Web site For technical...
  • Page 142142 If Something Goes Wrong Toshiba’s worldwide offices Latin America and Caribbean Mexico Toshiba America Information Toshiba de México S.A....
  • Page 143: Appendix A: TOSHIBA Function KeysAppendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch...
  • Page 144144 TOSHIBA Function Keys Functions Lock (Instant security) Fn+ This TOSHIBA Function key activates instant security. The user logon screen...
  • Page 145 TOSHIBA Function Keys Functions 145 Output (Display switch) Fn+ This TOSHIBA Function key cycles through the display options and...
  • Page 146146 TOSHIBA Function Keys Functions Display brightness Fn+ This TOSHIBA Function key decreases the screen brightness. Fn+ This TOSHIBA Function...
  • Page 147 TOSHIBA Function Keys Functions 147 Disabling or enabling the numeric overlay Fn+ This TOSHIBA Function key enables/disables the numeric...
  • Page 148148 TOSHIBA Function Keys Functions Keyboard Function keys Fn+ This TOSHIBA Function key enables/disables the keyboard backlight. Fn+ This TOSHIBA...
  • Page 149: Appendix B: Power Cord/Cable ConnectorsAppendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix...
  • Page 150: GlossaryGlossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms...
  • Page 151 Glossary 151 DPI Dots Per Inch DVD Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only...
  • Page 152152 Glossary RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin...
  • Page 153 Glossary 153 B backup—A copy of a file, usually on a removable disk, kept in case the original file...
  • Page 154154 Glossary C cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing...
  • Page 155 Glossary 155 CPU—See Central Processing Unit (CPU). CPU cache—A section of very fast memory residing between the CPU and...
  • Page 156156 Glossary disk drive—The device that reads and writes information and applications on external media or hard disk. It rotates...
  • Page 157 Glossary 157 F file—A collection of related information, saved on disk with a unique name. A file may be...
  • Page 158158 Glossary hardware—The physical components of a computer system. Compare software. HDMI (High-Definition Multimedia Interface)—An interface used to transmit high...
  • Page 159 Glossary 159 LAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and...
  • Page 160160 Glossary multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two...
  • Page 161 Glossary 161 pixel—Short for “picture element.” The smallest dot that can be produced on a screen or printer. Plug...
  • Page 162162 Glossary resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on...
  • Page 163 Glossary 163 Suspend—A feature of some Windows® operating systems that allows you to turn off the computer without exiting...
  • Page 164: IndexIndex A charging 40 AC adaptor 37 charging the real-time clock AC power 73 (RTC) 74 AC power light 37...
  • Page 165 Index 165 C D caring for your computer 63 data/entire system backup changing troubleshooting 137 battery 80 desktop charging...
  • Page 166166 Index troubleshooting 140 Shut down 42, 43 exploring Initial setup desktop 85 using your computer for the first Start...
  • Page 167 Index 167 monitor connecting cable to AC adaptor connecting 60 38 monitor problems cord/cable 39 troubleshooting 127 cord/cable connectors...
  • Page 168168 Index running computer on battery power 71 recording 89 S speakers using external 89 safety Start screen computer 81...
  • Page 169 Index 169 bookmarked site not found 124 Trusted Platform Module (TPM) 112 checking device properties 125 U computer will...
downloadlike
ArtboardArtboardArtboard
Report Bug