Toshiba M40 User Guide

Page of 201
User’s Manual
9-15
Troubleshooting
Diskette drive
For more information, refer to Chapter 4, 
.
Infrared port
Refer also to the documentation for your IrDA compatible device and 
related software.
Problem 
Procedure
Drive does not operate  There may be a faulty cable connection. Check 
the connection to the computer and to the drive. 
Some programs run 
correctly but others do 
not 
The software or hardware configuration may be 
causing a problem. Make sure the hardware 
configuration matches your software needs. 
You cannot access the 
external 3 ½" floppy 
disk drive 
Try another floppy disk. If you can access the 
floppy disk, the original floppy disk (not the drive) 
is probably causing the problem. 
If problems persist, contact your dealer. 
Problem 
Procedure
Infrared devices do not 
work as expected
Check that the device is connected to an electric 
outlet. Make sure the outlet is supplying power by 
plugging in an appliance.
Make sure there is no obstruction blocking 
communication between the computer and the 
target device.
If problems persist, contact your dealer.