Toshiba L670-EZ1711 User Manual

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Install one item of hardware or software.

Restart the Windows

®

 operating system.

Use the new hardware or software for a while, noting any 
new problems. Make sure that your critical applications 
(email, business applications, etc.) are working correctly, 
and verify that important devices are still functioning.

For each additional hardware or software item, repeat 
these steps, starting at step 1 if any of your critical data has 
changed, or starting at step 2 if no critical data has 
changed.

A connected eSATA device may not be recognized if it is connected 
to the computer’s eSATA/USB combo port (available on certain 
models) while the computer is in Sleep or Hibernation mode. If this 
occurs, disconnect the eSATA device and then reconnect the device 
while the computer is turned on.

Before connecting the eSATA device to your computer and external 
power source, read the documentation that came with the device and 
follow the manufacturer’s instructions.

If you have followed the recommendations in this chapter and are 
still having problems, you may need additional technical assistance. 
This section contains the steps to take to ask for help.

Since some problems may be related to the operating system or the 
program you are using, it is important to investigate other sources 
of assistance first.

Try the following before you contact Toshiba:

❖

Review the troubleshooting information in your operating 
system documentation.

❖

If the problem occurs while you are running a program, consult 
the program’s documentation for troubleshooting suggestions. 
Contact the software company’s technical support group for 
their assistance.