Hannspree hannsbaseball User Guide

25

TECHNICAL SUPPORT (FAQ)

Power LED is not on 

• Check the power cord.

No Plug & Play or 
screen image is 
stretched / seems out 
of proportion.

• Check if the PC system is Plug & Play 

compatible.

• Check if the Video Card is Plug & Play 

compatible.

• Inspect the monitor's video cable for bent 

or broken pins.

Picture is dim, too 
bright or fuzzy

• Adjust the Clock, Phase or Contrast and 

Brightness Controls.

Picture bounces or a 
wave pattern is 
present in the picture

• Reposition electrical devices that may 

cause electrical interference.

The power LED is ON 
(orange) but there’s 
no video or no picture.

• Computer Power Switch should be in the 

ON position.

• Computer Video Card should be snugly 

seated in its slot.

• Make sure monitor’s video cable is properly 

connected to the computer.

• Inspect monitor’s video cable and make 

sure none of the pins are bent.

• Make sure computer is operational by 

hitting the CAPS LOCK key on the 
keyboard while observing the CAPS LOCK 
LED. The LED should either turn ON or 
OFF after hitting the CAPS LOCK key.

Missing one of the 
primary colors (RED, 
GREEN, or BLUE)

• Inspect the monitor's video cable for bent 

or broken pins.