Lexmark x5340 User Manual

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3
Click Install.
4
When the Existing Printer Driver Found dialog box appears, select Update the existing driver software.
Bidirectional communication is not established
The printer and computer may not be able to exchange data.
These are possible solutions. Try one or more of the following:
C
HECK
 
THE
 USB 
CONNECTION
1
Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the 
 USB symbol. Plug the long, flat end of the USB cable into this port.
2
Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3
Check that the USB cable is not damaged and that the   light is on.
M
AKE
 
SURE
 
THE
 
PRINTER
 
IS
 
RECEIVING
 
POWER
If the   button is not lit, the printer may not be receiving power.
Plug the printer into a different outlet.
If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.
M
AKE
 
SURE
 
THE
 
EXTERNAL
 
PRINT
 
SERVER
 
IS
 
WORKING
If the printer is connected to an external print server, the problem may be with this print server. Check to make
sure the device is working properly and that the printer is connected to the network.
Experiencing poor quality or incorrect output
See the topic that best describes the problem.
Print is too dark or smudged
Vertical straight lines are not smooth
White lines appear in graphics or solid black areas
Characters are missing or unexpected
Colors on printout are faded or differ from colors on the screen
Printouts have alternating bands of light and dark print
Page prints with different fonts
Printed characters are improperly formed or are not aligned correctly at the left margin
Transparencies or photos contain white lines
Glossy photo paper or transparencies stick together
Troubleshooting
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