Fujifilm X20 User Guide

The camera does not 
focus.

•  The subject is close to the camera: Select macro mode (

P 41).

•  The subject is far away from the camera: Cancel macro mode (

P 41).

•  The subject is not suited to autofocus: Use focus lock (

P 39).

Macro mode is not avail-
able.

Choose a different shooting mode (

P 27).

Intelligent Face Detection 
is not available.

Intelligent Face Detection is not available in the current shooting mode: Choose a different shooting mode 
(

P 27).

No face is detected.

•  The subject’s face is obscured by sunglasses, a hat, long hair, or other objects: Remove the obstructions.
•  The subject’s face occupies only a small area of the frame: Change the composition so that the sub-

ject’s face occupies a larger area of the frame (

P 39).

•  The subject’s head is tilted or horizontal: Ask the subject to hold their head straight.
•  The camera is tilted: Keep the camera level (

P 23).

•  The subject’s face is poorly lit: Shoot in bright light.

Wrong subject is se-
lected.

The selected subject is closer to the center of the frame than the main subject.    Recompose the 
picture or turn face detection off and frame the picture using focus lock (

P 39).

The flash does not fire.

•  The flash is not available in the current shooting mode: Choose a different shooting mode (

P 27).

•  The camera is in super macro or continuous shooting mode: Turn super macro and continuous shooting  

modes off (

P 41).

•  The battery is exhausted: Charge the battery or insert a fully-charged spare battery (

P 13).

•  The camera is in silent mode: Turn silent mode off (

P 108).

•  The flash is not raised: Raise the flash (

P 42).

Some flash modes are 
not available.

•  The desired flash mode is not available in the current shooting mode: Choose a different shooting mode 

(

P 27).

•  The camera is in silent mode: Turn silent mode off (

P 108).